Describes an effective literacy program in two hospitals, which benefited both the employer and employee by empowering participants to solve problems, think critically and creatively, and make decisions. Discusses criteria for effective workplace literacy programs, the program's framework, and program evaluation. (RS)

A project demonstrated that a workplace literacy model can be replicated in large and small businesses with significant learner outcomes and used to improve worker productivity. It served 938 employees of 4 partners at 12 sites, including 2 large and 1 small manufacturing plants, major health care system, and multiple small businesses. Diverse,…

The project described in this paper attempted to provide vocationally tracked high school students with the literacy skills needed to compete successfully in today's high-technology work force. This attempt was carried out by: (1) assisting students in establishing their vocational objectives in order to focus on specific literacy requirements;…

The Connecticut Business and Industry Association's (CBIA's) Statewide Workplace Literacy Program was designed to provide customized basic skills training to adult workers. A full-time workplace literacy coordinator met with company steering committees to identify the company's goals for the training, promote the program internally, select…

In 1991, a project studied implementation of the American Society for Training and Development's Workplace Basics model. Field testing was conducted in two Virginia industries: Corning Incorporated in Waynesboro and American Safety Razor (ASR) in Verona. Corning had fewer than 100 employees and an 85 percent female work force; it had shifted from…

The SCORE project developed and delivered workplace literacy training to employees and/or job candidates in the customer service and telephone sales industry at the AT&T Corporation. The work was done in partnership with the Florida Community College (FCC) at Jacksonville. Of 259 adults served, 39 percent became employed as a result of the…

Descriptive data were collected on 45 workplace literacy partnerships during a national evaluation of the effectiveness of workplace literacy programs (WPL) funded by the National Workplace Literacy Program. Findings indicated the following: on average, partnerships consisted of 8 partners; about 60 percent were business or industry; 20 percent…

The Literacy for Employability (LitE) project was conducted from May 1, 1991 through January 31, 1993. The project was intended to upgrade the mathematics, writing, and problem-solving skills of employees at three Austin, Texas, companies: Hart Graphics, IBM, and Texas Instruments. At Hart and Texas, the program was mandatory; at IBM it was…

Workplace literacy and basic skills may be defined as skills needed by employees at work: reading, writing, math, and problem solving. Workplace literacy and skill requirements are based on the needs of each workplace and its workers. These skills are important because the work force needs to be highly skilled and adaptable to compete in a global…

This publication consists of four volumes of the evaluation report for a project to provide workplace basic skills education for employees in seven manufacturing companies in New York in partnership with five education agencies. Volume I: "Executive Summary" provides an overview of the evaluation results. Volume II: "Program Goals…

A workplace literacy partnership program model was demonstrated at four Chrysler plants in Indiana. Objectives were to improve workers' individual skills, enhance personal productivity, and increase work force job security and plant competitiveness. During the 3-month start-up phase, project staff worked with management and labor representatives…

This report documents how the Business/Training Institute of Northwest Iowa Community College and Coilcraft, Inc., of Hawarden, Iowa, worked as partners to establish a basic workplace skills program for Coilcraft's workers. The project goals were to develop and offer a workplace literacy program that would enroll 160 workers and prepare them to…

This book is a practitioner's guide to developing literacy training programs for workers. Titles of the 28 chapters and epilogue are as follows: "Understanding the History and Definitions of Workplace Literacy" (Askov, Aderman); "Understanding Literacy in the Canadian Business Context: Conference Board of Canada Study" (Hart);…

The Workplace Training Project began as a partnership between Lane Community College in Eugene, Oregon, and four area businesses. Their primary objective was to develop worksite-specific, learner-centered, competency-based workplace curricula in topics such as the following: basic math, fractions and measurement in the workplace, survival math for…

This document describes the Maryland Hospital Skills Enhancement Program, a collaborative effort of the Maryland Hospital Association, Essex Community College, and three Maryland hospitals that was designed to improve the literacy/basic education skills of hospital employees in 11 targeted service occupations. Two curriculum models were used:…