The purpose of this study is to lay a foundation for illustrating the importance of longitudinal data collection by sharing the results of the Independent Monitoring for Quality (IM4Q) program in Pennsylvania designed to collect data over time on the quality of services for adults with intellectual and developmental disabilities. In this article,…

This paper argues that the dynamic model of educational effectiveness can be used to establish stronger links between educational effectiveness research (EER) and school improvement. It provides research evidence to support the validity of the model. Thus, the importance of using the dynamic model to establish an evidence-based and theory-driven…

Improving Performance in Practice (IPIP) is a large system intervention designed to align efforts and motivate the creation of a tiered system of improvement at the national, state, practice, and patient levels, assisting primary-care physicians and their practice teams to assess and measurably improve the quality of care for chronic illness and…

Students, a large percentage with disabilities, are at high risk for poor post-secondary outcomes in state agency education programs. This mixed-methods study describes the understandings of student transitions in state agency education programs from the perspectives of youth and administrators. Results indicated that: transition is more narrowly…

A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…

Purpose: The purpose of this paper is to examine the introduction of a quality assurance system in a new, private university in Syria, and considers the extent to which the theoretical model based on institutional theory and isomorphism is reflected in practice. Design/methodology/approach: A five year longitudinal study which reviews the design,…

The use of rigorous assessment in an Information Literacy program can be used to persuade reluctant faculty and administrators to buy into a program. A "culture of assessment" also assures quality control for internal and external audiences. Information Literacy at Wartburg College is unique in that it is a required component of five…

Although approximately 24% of children in all forms of child care in the United States receive evening or overnight care, most nighttime child care is unregulated by state licensing standards and faces a number of serious problems. For example, a survey of licensed centers and licensed day care homes offering night care in Seattle, Washington,…

Curriculum development is an activity that goes on in all school districts, although in some districts it is haphazard and in others it is carefully planned. School district leaders must recognize this situation and take charge of the program to assure that it adheres to high standards. The efforts of each teacher must be "mapped," which…

The initial implementation of the Total Quality Management approach by 10 Boston-area (Massachusetts) institutions is summarized. The institutions include Babson College, Bentley College, Boston College, Boston University, Lesley College, Massachusetts Institute of Technology, Tufts University, University of Massachusetts at Boston, Wentworth…

Three university programs of continuous quality improvement, based on the Total Quality Management approach, are described. The institutions are the Georgia Institute of Technology; Pennsylvania State University; and University of Maryland at College Park. The report attempts to look beyond the mechanics of the programs to discover what is being…

For the past two years, accredited learning has been made accessible to over 40 voluntary and community organisations through a sub-regional partnership of the Central London Learning and Skills Council, six London boroughs, representatives from further and higher education, and the authors' organisation--the London Open College Network (LOCN).…

Describes elements of a partnership between Dallas County Community College District and Texas Instruments that draws on the concepts and processes of Total Quality Management (TQM). Suggests that such partnerships have the net effect of significantly improving and reinventing cooperative efforts to prepare students for the workforce. (MAB)

Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…

The use of the Total Quality Management (TQM) approach by the University of Wisconsin-Madison Management approach to restructure the graduate school admissions process is described, and lessons learned from the venture are discussed. The resulting five-day admissions procedure now in place is outlined. (MSE)