California community colleges have a completion crisis problem, with over 70% of students failing to graduate. This study was conducted to identify effective support services in the Extended Opportunity Programs and Services (EOPS) program, which serves marginalized community college students. This EOPS program study surveyed almost 2,000 EOPS…

CUNY ASAP is a three-year program offering comprehensive student support, financial aid, and structured pathways. The program has served over 100,000 students since 2007 and been replicated across seven states. ASAP's primary goal is to increase the completion of college associate degrees. Specifically, the comprehensive intervention is expected…

Research illustrates that student affairs are critical in decreasing inequity on college campuses (Schuh, 2010). The ever-growing complexities of students' lives and their struggles, when enrolled in college, further illustrates the need for student affairs professionals to provide support outside of the classroom (McClellan & Stringer, 2016).…

Program review is a critical process in higher education that helps institutions assess and evaluate the effectiveness of programs and services. Program review provides an opportunity for an institution to identify strengths and weaknesses in its programs and services and to develop strategies for improvement. Through the program review process,…

The purpose of this research study is to explore how current higher education institutions use outcomes-based assessment in student affairs departments to measure their impact in decreasing inequity among students. Historically, assessment has always been an integral part of higher education. Since the 1970's researchers and higher education…

In community colleges in the United States, graduation rates remain frustratingly low. Students face many challenges, including the financial costs of attending college; the demands of school, work, and family; complex institutional systems; underfunded student support services; and insufficient preparation for college-level work. To address these…

The following article discusses Syracuse University's process to overhaul advising practices to better serve students. The initiative included improving advisor training and coordinating advising across all schools and colleges as well as integrating advising with career services. The process engaged theuniversity's strategic plan goals of serving…

This study aimed to examine the effects of several factors (professional role, perceived level of assessment training, and perceived level of assessment competence) on student affairs staff members' views of what constitutes effective assessment and what they value in an assessment culture, measured through seven survey constructs. Adapted from…

Community colleges in Tennessee, either directly or indirectly, experienced unprecedented change as a result of Tennessee Promise. The present study explored how student support service administrators at three community colleges responded to organizational change as a result of the Tennessee Promise legislation. Investigators selected community…

Investing in community colleges is a central part of the Biden administration's education agenda, with the goal of strengthening America's middle class and opening the benefits of education to all Americans. CCRC has conducted 25 years of research on how community colleges can more effectively educate students and set them up to successfully…

In January 2016, the International Association of Student Affairs and Services (IASAS) offered a global professional mentoring programme that would link student affairs leaders internationally with new graduates and early career professionals in student services. Protégé participants were primarily new graduates of preparatory programmes in…

In this report, the California Community Colleges Chancellor's Office (Chancellor's Office) presents its findings, evaluations and analysis of the success and efficacy of the face-to-face community college programs that are being offered to incarcerated students inside California state prisons. The report also discusses barriers and challenges…

DREAMzone is an educational intervention designed to increase higher education professionals' competency and self-efficacy for working with undocumented students. Grounded in social learning theory, we developed the DREAMer-ally instrument to investigate the effects of DREAMzone on DREAMer-ally competency and self-efficacy. Findings support the…

The number of students with autism spectrum disorder (ASD) pursuing postsecondary education is increasing. A mentorship program was developed to help students with ASD navigate the social and academic framework of postsecondary campus life. The present study (a) provides information about a sample of university students with ASD and (b) evaluates…

Assessment has assumed an increasingly prominent place in academic and student affairs practice. Yet, in smaller student affairs departments with limited staffing and resources, how might a department identify the resources or time to thoroughly assess student learning outcomes? This Notes in Brief details the partnership between the University of…