Nonprofit organizations are under great pressure to use evaluations to show that their programs "work" and that they are "effective." However, empirical evidence indicates that nonprofits struggle to perform useful evaluations, especially when conducted under accountability pressures. An increasing body of evidence highlights…

There is a growing call for evaluation capacity building (ECB); although the area currently lacks a rich research base, there are few robust methods and practice through which to define it. The argument in this article is that the impact of evaluation is mediated by program stakeholders' engagement in evaluation activities. This mediation provides…

This dissertation offers a case study of the YMCA of the USA's pilot Higher Education Service Project (YHESP) with 61 local YMCAs on how the collaborative evaluation approach functioned to facilitate an organizational culture around evaluation and reinvention strategies of YMCAs as college access service providers. Multiple data collection sources…

With decentralisation becoming increasingly widespread across Europe, evaluation and accountability are becoming key issues in ensuring quality provision for all (Altrichter & Maag Merki, 2010; Eurydice, 2004). In Europe, the dominant arrangement for educational accountability is school inspections. The purpose of this research is to identify…

Critiquing the stakeholder idea, the author states: if government chooses to take account of competing views in social program evaluation, it can get a better result if it encourages the competing views to find a voice of their own, not to speak through the government's chosen instrument. (Author/PN)

Partial results of an evaluation of an alternative criminal-sentencing program indicate considerable disagreement among stakeholders over perceived program effectiveness. It is argued that these disagreements are not isolated events but are likely to be inherent in any program with the potential to change established systems within a complex…