This dissertation provides a practical approach for measuring operational efficiency and operational effectiveness for IT organizations introducing the ITIL process framework. The intent of the study was to assist Chief Information Officers (CIOs) in explaining the impact of introducing the Information Technology Infrastructure Library (ITIL)…

The Longitudinal Surveys of Australian Youth (LSAY) program studies the progress of several groups of young Australians as they move from school into post-secondary education and work. This technical paper contains the frequency tables for the LSAY 2009 cohort Wave 2 (2010) data set.

Arts Council England (ACE) commissioned NFER to undertake the national evaluation of the In Harmony social and music education programme 2012-2015. In Harmony is funded by the Department for Education (DfE) and ACE, and is currently being piloted in six areas. The evaluation is investigating the range and extent of impacts on children, families,…

Investment in state incentive policies to support National Board Certified Teachers (NBCTs) prompt consideration of their distribution and retention. This study examines the results of a state's incentive program for NBCTs, including a targeted bonus for those working in high-poverty schools. A quantitative analysis was conducted of state data…

Study abroad brings several advantages to students, universities, countries, and academe. However, across countries with incongruent preuniversity education structures, some students are denied admission to foreign universities, due to gaps in their admissibility. Some institutions offer university bridging programs, to enhance the admissibility…

The main controversy as a result of the commercialisation of international education markets is that international students especially those from China are unable to perform as well as UK students in UK universities. So far, research has yet to identify the influence of placements on the academic performance of Chinese students from entry to…

Short-term study abroad programs currently account for more than 50% of students who study overseas. Using an adaptation of the Value-Belief-Norm theory of proenvironmental behavior (Stern, 2000), we hypothesized that study abroad nurtures global citizenship related to ecologically conscious behaviors by strengthening core relations among…

This study uses descriptive data from the U.S. Department of Education to examine the composition of the private school sector in localities with sizeable school choice programs. If existing school choice programs are attracting educational entrepreneurs and unlocking the potential of new school models, the authors should expect to see significant…

The purpose for this study was to determine the influence on achievement and classification rate into special education of racially, culturally, ethnically, linguistically diverse students following the use of a district-designed response to intervention (RtI) structure by examining local processes that may contribute to student achievement and…

The Critical Success Factors Report is the North Carolina Community College System's major accountability document. This annual performance report is based on data compiled from the previous year and serves to inform colleges and the public on the performance of North Carolina's 58 community colleges. In 1993, the State Board of Community Colleges…

"Why Rural Matters 2011-12" is the sixth in a series of biennial reports analyzing the contexts and conditions of rural education in each of the 50 states and calling attention to the need for policymakers to address rural education issues in their respective states. While it is the sixth in a series, this report is not simply an…

The College Ambition Program (CAP) model was developed to support high schools in preparing their students to enter STEM fields. CAP includes four programmatic components: mentoring, course counseling and advising, college-related activities and workshops, and teacher professional development and instructional support. This study is part of a…

Providing remedial (also known as developmental) education is the primary way colleges cope with students who do not have the academic preparation needed to succeed in college-level courses. Remediation is widespread, with nearly one-third of entering freshman taking remedial courses at a cost of at least $1 billion per year. Despite its…

This report summarizes the sixth year of a longitudinal study of the graduates of the Tennessee Technological University's teacher education program. The procedures and methodology of the research model developed by the University are explained, and data for 1978 graduates are presented, analyzed, and compared with data from all first-year…

It is possible that human capital produces positive externalities to the society indirectly, through non-market channels such as health or crime. Another such channel could be the effect of education on the functioning of democratic decision-making. Measures of the functioning of democracy are bound to be controversial, but one such measure--voter…