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Peer reviewedRichie, Mark L. – TechTrends, 1992
W. Edwards Deming built a 40-year record of quality management in Japan known as Total Quality Management (TQM). His 14 points require a change in the belief system of managers and media directors, but their implementation in government agencies and schools will produce increased time for better services, better communications, and new programs.…
Descriptors: Administration, Cost Effectiveness, Elementary Secondary Education, Higher Education
Download full textTruschel, Jack; Kerrick, Joyce – 1995
A project was conducted to determine the need for and to create a distance learning-based staff development program for adult literacy instructors throughout Pennsylvania. Each of Pennsylvania's 306 adult literacy programs was sent a survey regarding their staff members' access to and knowledge about distance learning technology. Of the 100…
Descriptors: Access to Education, Adult Basic Education, Adult Educators, Adult Literacy
