This paper outlines the preponderant approaches to external quality evaluation, including the purpose, focus, object, rationale, and methods of external evaluations. Accountability, compliance and, in some countries, control are much more frequent rationales for external monitoring than improvement. Research on the impact of quality monitoring is…

Over the last few years there has been increasing interest in process-based approaches in higher education administration, including "business process modelling" for development of information systems, "process redesign" to remove duplication and bottlenecks, and "process management" to improve operational…

In educational contexts, understanding the student's learning must take account of the student's construction of reality. Reality as experienced by the student has an important additional value. This assumption also applies to a student's perception of evaluation and assessment. Students' study behaviour is not only determined by the examination…

Despite the critical importance of maintaining a valid and transparent selection process that serves the values held by all stakeholders involved in medical education (i.e., students, faculty, society), there continue to be problems with the current state of available admissions protocols. Some problems derive from inertia induced by inaccurate…

Developing evaluation capacity in organizations is a complex and multifaceted task. This article outlines a framework for building evaluation capacity. The framework is based on four strategic methods for teaching evaluation: (a) using logic models for sound program planning, (b) providing one-on-one help, (c) facilitating small-team collaborative…

While there is ample documentation on the use of synchronous computer-mediated communication (SCMC) in the foreign language classroom for instructional purposes (Beauvois, 1994, 1998; Beauvois & Eledge, 1996; Chun, 1994; Darhower, 2002; Kelm, 1992, Kern, 1995; Warschauer, 1996), research devoted to assessment in this area is quite rare (Heather,…

The field of education has been shaken by announcements from prominent foundations (Annenberg Foundation, Pew Charitable Trusts, and Atlantic Philanthropies) that higher education will no longer be a high-priority funding area, due, in part, to a lack of measurable results (Marcy, 2003). Similarly, the nonprofit sector has been taken aback by an…

Concept maps provide a unique pictorial representation of an individual's understanding of a concept, problem, or idea. As tools in the undergraduate and graduate programs of an institution of higher learning, concept maps provide faculty with interesting and effective ways to assess learning by students in all academic areas. Concept maps can…

This article reports on the Australian Capital Territory (ACT) project, entitled "Assessing numeracy in primary schools" (ANIPS) aimed at improving student numeracy outcomes through the development of a whole-school approach that links a comprehensive assessment regime with numeracy teaching and learning. The project examined how the…

This article is designed to present an overview of critical theory, research, and evaluation for the developmental mathematics educator. Students caught in the gap between high school mathematics preparation and entry-level college mathematics expectations--developmental mathematics education students--need to have their personal narratives told…

Mexico's Carrera Magisterial (CM) is one of the pioneer teacher incentive programs in the world. It was instituted in 1992 and designed jointly by the federal education authorities, state authorities, and the teachers' union as a horizontal promotion system that rewards teachers with salary bonuses on the basis of their performance. Teacher…

Remediation is the most common policy designed to prepare students academically and socially during their early stages of college. But despite its profound importance and its significant costs, there is very little rigorous research analyzing its effectiveness. The goal of this paper is to provide a conceptual framework for evaluation of remedial…

There is little theoretical or experimental research on how beginner-level trainees learn CAD skills in formal training sessions. This work presents findings on how trainees develop their skills in utilizing a solid mechanical CAD tool (Pro/Engineer version 2000i[squared] and later version Wildfire). Exercises at the beginner and intermediate…

University of Central Florida faculty and administrators recently endorsed a library-initiated proposal to integrate information fluency across the curriculum. The information fluency proposal was drafted in response to a university-wide call for proposals for a quality enhancement plan, which is a requirement for reaffirmation by the…

Increased focus on assessment of student learning in the accreditation of higher education institutions offers new, challenging opportunities for institutional researchers. This article explores how institutional researchers can maximize these opportunities by offering methodological guidance in the assessment process and by designing new studies…