Proposes a framework for assessing how human service delivery systems function. Identifies factors that influence the ability of agencies to operate as a unified system. Provides an accurate picture of how services are delivered to target populations, and why various systems function as they do. (Author/JAC)

Studied the possible increase in motivation for occupational information-seeking experiences through the use of job samples. Army recruits (N=164) were either exposed to 10 job samples from the Vocational Evaluation System or not. Results indicated those experiencing work samples had significantly greater self-initiated information-seeking…

An effective staff development program will act as a ritual which unifies and offers meaning, revitalizes, offers hope, and legitimizes the school. The accountability view of staff development effectiveness assumes that there is a direct and measurable relationship between professional development, instruction, and student performance. (JN)

Reports approach used to evaluate the National Council on the Aging-Industry Consortium Retirement Planning Program, citing results for the first tryout with hourly workers. Summarizes participants' responses to pre- and post-workshops on personal financial planning action. Gains in planning achievement were substantial. (MF)

This article discusses how the concept of efficiency in special education services is translated into specific practices. A paradigm is presented that quantifies a measure of student need, ties school allocations to student needs, tracks actual expenditures on special education, and links those expenditures to quantifiable measures of student…

Presents the case that evaluation is an essential element of successful distance education programs. Uses a synthesis of the program evaluation and distance education research literature to form a framework for conducting evaluations of online programs. Evaluators should assess student performance, determine program and cost effectiveness, monitor…

In a study with 13 social work and counseling interns, field supervisors' ratings of students' field performance were compared to an independent judge's content analysis of performance. Results revealed significant correlations between the evaluations, providing evidence of validity of the supervisors' assessments. Validity may have been enhanced…

An overview is presented on action research and practical inquiry, with attention to the initial phase of starting this approach, gathering data, analyzing the results, sharing findings, and judging the quality of action research and practical inquiry. Gifted education practitioners are encouraged to share action research findings. (SW)

Focuses on critical factors for success for organizations planning to use upward feedback systems to drive organizational change. Highlights include assessment of organizational readiness, use of an appropriate feedback instrument, consistent implementation, effective communication and training, quality control, and continuous improvement.…

Presents a study comparing two measures of general education outcomes, focusing on the validity of these instruments as measures of program effectiveness. Challenges the perceived advantages of standardized testing as measures of general education outcomes, recommending qualitative, institution-specific approaches relying on student and faculty…

This paper argues that efficacy of early intervention must be assessed in relation to both program and extra-program variables. A framework outlining five classes of independent variables and two classes of outcomes to be considered in efficacy research is presented, and regression and path analytic techniques are suggested as tools for addressing…

Used cognitive and affective measures to gather data from seventh-grade students and from youth mandated into program by school or court to evaluate Early Intervention Alcohol/Drug Education Programs. Data analyses revealed that significant growth occurred in knowledge, coupled with limited proficiency of concepts taught in program. Found…

A study of the introduction of university staff performance appraisal in three British universities (n=277 administrators and faculty in various departments) found generally favorable opinions, with some concerns about methods and frequency of evaluation and about lack of follow-up on appraisal results. (MSE)

A case study of three Eastern urban schools examined the difficulties inherent to measuring bilingual program success. Results indicate that significant data sources were available, but they were rarely disaggregated in a fashion conducive to showcasing bilingual programs. Teacher involvement in establishing, reviewing, and monitoring assessment…

Different aspects of diversity have been explored in order to assess whether preservice teachers are being prepared to meet the needs of their diverse student population. Diversity continues to be examined in a fragmented way by looking at issues separately. It seems necessary that prior to assessing preservice teachers' competence in diversity,…