Provides a detailed introduction to the variety of purposes for which evaluation research may be used and to the range of methods currently employed in the practice of that field. Uses specific examples, where appropriate, to provide concrete illustrations of both the goals of evaluation researchers and the methods used. (Author)

Mandating portfolios on a systemwide or statewide basis may destroy one of their greatest assets: allowing students to reflect on their learning and feel a sense of hope and control. Once standards are defined by an outside authority, teacher-student collaboration is minimized and the importance of students' own goals and learning assessment…

The London Education Authority (LEA) stresses the importance of developing the interface between quantitative models of assessment and qualitative assessments, describing an interdisciplinary approach to the development of models of educational accountability, recommends an alternative method, data envelopment analysis, and compares it to the…

Describes vulnerability of student affairs and other academic support areas during economically difficult times. Explores four components of unified systems approach to student affairs financial management that can maintain efficiency and effectiveness: (1) long-range planning; (2) accountability; (3) evaluation; and (4) applied model of systems…

Created in 1987 by the International Organization for Standardization, in Geneva, Switzerland, ISO 9000 is attempting to develop a world standard to help companies and other institutions measure and monitor their quality-control efforts. This article describes four school districts' successful efforts to secure ISO 9000 certification. (MLH)

This article describes Outcome Based Management components, including identifying highest level outcomes, targeting priorities, clarifying outcomes, maintaining stakeholder collaboration, declaring realities, producing stakeholder benefits, outlining needs, establishing rules, comparing results, productizing around outcomes, providing feedback,…

This article offers a way to build accountability by utilizing outcome relevant information along with outcomes to ensure relevance of evaluation results. It describes a process that incorporates use of logic models for comparing child, family, and community context for the program, the service delivery strategies, and expected outcomes. (Contains…

This article describes practical methods for agencies to move from a process to an outcomes focus when preparing and presenting reports to payers and regulators. Essential components of an outcomes system are outlined, and methods for preparing and presenting reports are drawn from experiences at Father Flanagan's Boy's Home. (Contains…

Examines effects of the National Urban League's Systemic Initiative reforms in four cities: Chicago, El Paso, Memphis, and Miami, based on an analysis of interviews with 47 principals. Principals must balance the demands of systemic math and science reforms with those of multilevel accountability policies. Such alignments may be unachievable.…

A survey of 23 college and university coordinators who conduct assessment activities and report findings in connection with Tennessee's 15-year performance funding initiative reveals strengths and weaknesses associated with 10 indicators of institutional performance. Reasons for the program's longevity, designed to serve accountability and…

Examines how evaluation by the Japanese University Accreditation Association (JUAA) can provide incentive to improve university governance, including research, education, management, staff development, curriculum, and admission policies. The underlying concept of university evaluation in Japan is a combination of self-monitoring and external…

Presents the results of a study of community college faculty development activities. Reports that the colleges examined relied on traditional approaches to faculty development and made minimal efforts at evaluation. Urges colleges to develop more focused faculty development programs that are proven to improve learning and teaching. (Contains 35…

Describes the assessment of student learning outcomes in six domains: general education, transfer programs, vocational and occupational education, remedial and developmental education, continuing education, and affective and noncognitive areas. Discusses the use of assessment results and the implications of assessment for external accountability…

Identifies key challenges for community college student services units: student diversity, a renewed focus on student success, and calls to demonstrate program effectiveness. Reviews proposed solutions to address each challenge and notes continued gaps in the literature, particularly in studies related to the need for student services staff to…

Professional development in education has recently undergone rapid change. A few years ago, most teachers did not have a voice in the types of sessions they attended or the opportunity to connect what they learned to their classrooms. Most sessions were at an awareness level only with no follow-up. All that has changed. The move toward greater…