Displays responses from 540 organizations plus other recent surveys that show how much training is provided at what cost, types of courses provided, training staff, outsourcing, technological delivery methods, and human performance practices. Also looks at whether measures show that training is linked to performance. (JOW)

Discusses the employee assistance program (EAP), a benefit increasingly provided by United Kingdom employers that claims to reduce the effects of stress on individuals and organizations, provide a management tool to improve workplace performance and productivity, and respond to critical incidents. Describes EAPs, their history, development and…

A functional assessment procedure, which was designed to identify insufficient skills that may have been responsible for employee performance problems, was administered to four foremen employed in a large construction organization. Results of this assessment procedure identified two skill areas, product knowledge and data entry, as deficient.…

Task performance measures are criterion-referenced tests that can improve the effectiveness, accountability, and control of vocational training programs. They provide the means for basing instruction and evaluation on job performance requirements rather than arbitrarily derived subject matter. (JOW)

Presents the results of an evaluative study of an employee assistance program sponsored by the Russell Corporation, an apparel manufacturing firm. Results suggested that the program is beneficial in terms of both productivity enhancement and humanitarianism. (Author)

A study of 135 published articles describing continuing medical education programs and program evaluation was undertaken to review the state of the literature between 1984 and 1988. Results suggest that research in the field of continuing medical education is expanding and that programs have an impact on physician performance. (JOW)

Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…

The 2006 census found that around 30% of people residing in Australia were born overseas, a trend unlikely to be reversed in the short-term, given the Australian Government's recent decision to significantly boost the places in the permanent skilled migration program to help employers redress their skill shortages. In light of this, employers are…

Based on the experiences of six organizations, this manual aims to help assistance groups who work to change the way schools actually treat children. Assistance group members can include principal or teacher advisors, curriculum consultants, group process facilitators, dissemination or staff development specialists, parent trainers or organizers,…

This study was intended to demonstrate the effectiveness of four selected economic indicators as criteria for evaluation of a manufacturing firm's management training program in communication skills. Though the results indicated that the program effected change only in employee turnover, the study supports the measurement of training by economic…

Outlines the benefits of human performance assessment and examines the reasons why testing hasn't become a general practice in organizations. Describes five steps in creating a test/assessment instrument: analysis; construction; reliability; validity; and setting standards. (AEF)

Describes the development of criteria and guidelines for merit salary increases at the Colorado State University library. Discusses the use of the criteria for performance evaluation and results of a survey of the library faculty regarding their opinions on the overall effectiveness of the criteria. (Author/LRW)

Eight steps of the skill training process and 10 rules of learning psychology are discussed as techniques for increasing training effectiveness. The eight steps are: include preevaluate, plan, prepare, present, perform, practice, evaluate performance, and follow up. The 10 rules concern motivation, use of the senses, receptivity, association,…

Explores applications of work teams and proposes an analytic framework for team effectiveness. Presents the following applications: (1) advice and involvement; (2) production and service; (3) projects and development; and (4) action and negotiation. Depicts team effectiveness as interdependent with organizational context, boundaries, and team…

Human performance technology (HPT) models are compared. One model groups performance factors by their relation to the performer (internal or external). A second model categorizes factors by which organizational level has the most control over them (executive, managerial, or individual). A third model considers rational and emotional intelligences;…