The purpose of this study was to share the design and development case of Advising Virtual Assistant (AVA), a chatbot created to provide support in academic advising in higher education. By analyzing participants' usage data and chatbot performance, we attempted to understand how students engage with AVA to fulfill their advising needs. AVA…

Completion of a college degree has been highlighted as a prerequisite for opportunity (Obama White House Archives, February 24, 2009); necessary for a strong economy (Koropeckyj, et al., 2017). Yet, the rate of completion in the United States remains lower than desired, directing focus toward efforts to promote student success and degree…

This study examined the impact of a newly created Academic Advising Professional Development (AAPD) online program focused on the three major components of the "Concept of Academic Advising" for new and experienced advisors. The four-unit training, created in Blackboard, was designed to educate advisors on the meaning and application of…

Effective pre-service teacher educator programs are among the most important components in preparing the nation's next generation of educators. Today's educators collectively work to support the diverse cultural, linguistic, and social needs of students through the unprecedented demands of a transitioning school system. This dissertation examined…

The purpose of this study was to investigate the remote work experiences of Millennial-Aged People of Color (MAPOC) in academic advisor roles in Wisconsin during the COVID-19 pandemic, what influenced their experiences, and how they view the sustainability of remote work. Using two semi-structured interview protocols with seven participants and a…

The purpose of this study was to examine the first-year seminars and academic advising on academic achievement with first-year college students. The researcher investigated this mixed-methods research design to explore the relationship and differences between first-year seminars and academic advising with first-year college students. The data…

Academic advising is inhibited at most of the high schools to help students identify appropriate academic pathways. The choice of a career domain is significantly influenced by the complexity of life and the volatility of the labor market. Thus, high school students feel confused during the shift period from high school to university, especially…

The COVID-19 virus pandemic has caused all governments to implement distance learning by utilizing information technology, including in academic advising. Studies conducted during the pandemic have shown changes in higher education institutions and students. This study aimed to find out and analyse the level of students' satisfaction with academic…

This case study explores professional academic advisors' perceived usefulness of a fully implemented academic early alert technology at a four-year, public, flagship university in the Midwest. Academic early alert technology has increasingly become more common at colleges and universities during the past two decades, followed by an increasing…

Many institutional models exist for advising undeclared students, a group often requiring much guidance and support through the advising and discernment process. This research explored the experience of undeclared students with a librarian advisor. Fifteen students were interviewed after they declared a major to understand how they perceived their…

In many cases, students are unaware of some parts of their study plans or do not have enough information about utilizing available college resources that may help them through their study years. The purpose of this study was to propose and evaluate a method to improve engineering students' understanding of their study plans and available resources…

In this paper, we examine how Success Training for Academic Resiliency (STAR) Lite, an advising intervention program, influenced undergraduate students to overcome academic probation into achieving good academic standing. We use descriptive quantitative methods to assess the impact of program participation for 194 undergraduate students on…

Higher education has long recognized women's numerous challenges in undergraduate engineering programs. Several factors contribute to this lack of belonging, including a lack of diversity among student populations, microaggressions, prejudices, and traditions still rooted in male customs. An overlooked factor that may help foster a sense of…

Monitoring Advising Analytics to Promote Success (MAAPS)is a multi-institutional project of the University Innovation Alliance (UIA) initially funded and supported by a US Department of Education First in the World Grant to Georgia State, the lead UIA member on this project. MAAPS is a large-scale randomized-controlled trial designed to validate…

In this study, researchers conducted an examination of the consequences, both positive and in need of improvement, of a large college of education's student support process (SSP). The SSP was put in place by college of education leaders in order to better support the teacher education students enrolled throughout its teacher education program,…