Purpose: The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction. Design/methodology/approach: To serve the study's purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public…

In South Africa Education White Paper 6 introduced the establishment of Institutional-Level Support Teams (ILST) at school level to support the learning and teaching process by identifying and addressing learner, teacher and institutional needs. The core priority of these teams is to implement properly co-ordinated learner and teacher support…

The present study examines the impact of on-campus childcare on student parent success. Researchers believe the role stress they experience while balancing their responsibilities as students and parents, combined with their increased likelihood of experiencing financial stressors relative to their peers, impact their success outcomes. Supports…

There are nearly 1.7 million single-mother students who make up a substantial portion of the undergraduate student population. Only 8% of single-mother students graduate with a degree or certificate within 6 years of enrollment. There are multiple factors identified in the literature that contribute to low success and persistence rates. Factors…

The research informs the public about the CCAMPIS (Child Care Access Means Parents In School) grant program and how it is improving the academic persistence of five single-mother college students. Besides offering affordable on-campus child care that is both convenient and high quality, the CCAMPIS grant also provided these five single-mother…

This one-page document illustrates highlights of Austin Independent School District's (AISD's) CARES program activities and achievements. CARES, now in its second year of implementation, was able to maintain high quality of service standards, while experiencing a dramatic increase in volume. Further, CARES team members served vital functions…

Students diagnosed with specific learning disabilities, autism, or emotional disturbance may also receive speech-language services as part of their individual education program. This article focuses on the use of telepractice for providing speech-language services in schools. The benefits of telepractice are described, including the accessibility,…

This article explores an action-oriented research study designed to provide better understanding of ways to leverage school and community partnership through family engagement, focusing on the development and enactment of an approach to nurture family-school partnerships. Specifically, in partnership with seven school districts, a team of…

Rigorous evaluation of social and emotional learning programs requires the use of measures that provide reliable and valid information on the meaningful differences in children's social emotional skills across treatment and control groups, as well as changes over time. In contexts affected by conflict and crisis, few measures can provide the…

The Educational Psychology Service in this study has responsibility for providing group supervision to Emotional Literacy Support Assistants (ELSAs) working in schools. To date, little research has examined this type of inter-professional supervision arrangement. The current study used a questionnaire to examine ELSAs' views on the supervision…

Background: Academic and pastoral support is fundamental to the achievement of a high-quality student learning experience. Aim: This study reports on full-time undergraduate students' views on the effectiveness of academic and pastoral support in one higher education institution. The intent of the study was to explore how academic and…

The research presented in this article aims to validate quality assessment parameters for student support at higher education institutions. Student support is discussed as the system of services provided by a higher education institution which helps to develop student-centred curriculum and fulfils students' emotional, academic, social needs, and…

This book, for the first time ever, critically examines the role of full service and extended schools. The authors draw on their extensive international evaluations of this radical new phenomenon to ask: (1) What do extended or full service schools hope to achieve, and why should services based on schools be any more effective than services…

Michigan's School Aid fund increased once more this year, but many school administrators in the state continue to hunt for effective measures to reduce spending due to increased pension costs and phased-out stimulus money. Many options available for trimming costs, such as enacting pay-to-play for sports, are extremely unpopular for districts and…

The 2001 renewal of the United States' Title I program instituted the Supplemental Educational Services (SES) program, through which students attending schools that fail to make adequate yearly progress (AYP) for 3 consecutive years are offered tutoring in core subjects. Although some SES evaluations have measured provider effects on student…