This booklet provides an introduction to evaluating a work force training program, both to assess its impact and to improve its effectiveness. The guide provides instructions for assessing a single training program, rather than a training department in a company or a training provider. It is targeted at small and midsized companies and the…

This guide is designed as a tool for English and Welsh businesses wanting to provide basic skills training for their employees. It provides practical solutions to the problems of identifying employees' basic skills needs and selecting the best model of training delivery to address identified training needs. The introductory section discusses basic…