The staff performance evaluation program of McGill University Libraries is based on a hierarchy of objectives in which individual and unit goals are compatible with department, area library, and overall library system goals. Individual goals and performance standards are formulated jointly by the staff member and his or her supervisor according to…

The management of innovation in instruction in English as a second language can benefit from the experience and techniques of management in the world of commerce as well as from theories and procedures in education. A systematic approach to the management of innovation emphasizes the importance of clearly defined objectives, evaluation that…

It is difficult to evaluate the goals and effectiveness of programs to recruit and retain minority students in medical education by current methods. Management by objectives is proposed as an appropriate process for refining program goals and fairly evaluating the programs. (Author/MSE)

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

This report summarizes recent Cincinnati (Ohio) Public Schools efforts to develop systematic approaches to generating information for school and district administrators. The result of these efforts is a School-Based Information System (SIS) that provides the district's 57 elementary and 22 secondary schools with information in such areas as…