Purpose: This paper aims to apply the system evaluation theory (SET) to analyze the institutional quality standards of Oman Academic Accreditation Authority using the results chain and value chain tools. Design/methodology/approach: In systems thinking, the institutional standards are connected as input, process, output and feedback and leads to…

This paper presents the U.S. Department of Education's Fiscal Year (FY) "2010 Annual Performance Report" (APR). This report provides detailed information on: (1) the status of strategic goals, and (2) the outcomes of the strategic performance measures identified in the Department's "FY 2007-2012 Strategic Plan" and updated previously in the "FY…

Weighing in at 567 pages, including 107 pages of footnotes, the 9/11 Commission Report is a metaphor for the primitive and often dysfunctional state of risk management in large organizations such as colleges and universities. President Clinton's national security adviser, Sandy Berger, told the commission that government decisions "were made from…

The quality of education provided by the public sector in Pakistan has been poor due to low levels of teacher competence, lack of classroom-based support for teachers, poor quality of textbooks and learning materials, lack of systems to assess student learning outcomes, uneven supervision, insufficient resources for critical teaching and learning…