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Peer reviewedThompson, Kenneth R.; And Others – Journal of Management, 1981
Examined effects of Management by Objectives (MBO) on measures of quantity and quality of performance and satisfaction with the work and supervision among employees in a human services agency. The combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. (Author)
Descriptors: Counselors, Employee Attitudes, Human Services, Job Performance
Winstead, Philip C.; Ruff, Dan G. – 1986
The evolution of the "planning process" from the 1940s to the present is considered, especially as it relates to higher education. It was hypothesized that institutional planning has experienced historical evolution: new planning innovations over the years have added to the existing institutional planning knowledge base. A literature…
Descriptors: College Administration, College Planning, Delphi Technique, Futures (of Society)
Peer reviewedMiller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development
Lewis, Ralph G.; Smith, Douglas H. – 1994
This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…
Descriptors: Change Strategies, College Administration, Educational Assessment, Educational Quality
Download full textHansman, Catherine A. – 2001
Informal mentoring is dependent on the relationship developed between mentor and protege, but job needs and task designs within organizations may also define and construct them. The intent is to foster organizational goals and help new employees become acclimated to workplace culture while learning from experienced practitioners. How to choose…
Descriptors: Adult Education, Blacks, Employment Practices, Equal Opportunities (Jobs)
Fullan, Michael; And Others – 1978
This volume, the fourth of a five-volume series, contains three onsite case studies of organization development (OD) selected from a sample of 76 school districts. The purpose of the case studies was to analyze in detail different types of OD programs and their use. Each case study represents a different OD focus: case study A involves a survey…
Descriptors: Administrator Attitudes, Administrators, Adoption (Ideas), Boards of Education
