Post-secondary institutions are required to complete a variety of quality assurance activities including external program review, a process of inviting external reviewers from outside the institution to provide constructive feedback on all aspects of an academic program. While external program reviews have been completed for decades, there has…

In Colorado, a grassroots accountability and continuous improvement network is uniting far-flung rural school districts--with members as many as 400 miles apart--in a collaborative effort to address the unique needs of Colorado's rural students. As in other states, Colorado rural districts must deal with funding disparities, isolation, education…

As participation in online learning continues to expand, higher education institutions must implement policies and procedures to ensure quality at the course, program, and institution levels. In this paper, the authors describe a process that the State University of New York (SUNY) System implemented, utilizing the OLC Quality Scorecard, to help…

The report is the project's first outcome, and provides an overview of quality tools, quality models and quality labels, currently in use in (professional) higher education. It is followed by a gap analysis as regards the Standards and Guidelines for quality assurance in the European Higher Education Area (ESG), and the identified characteristics…

The English higher education (HE) system is deeply stratified, with younger students from more privileged backgrounds comprising the majority of the student population. Over the last 15 years considerable investment has been made to widen participation but attempts to evaluate these initiatives and demonstrate impact have presented a major…

Post-secondary education institutions in Taiwan are divided into two tracks, general higher education (HE) and technological and vocational education (TVE). The evaluation of all universities/colleges is mandated by the University Act. Higher education institutions receive mandated institutional evaluation every six years and program evaluation…

The quality of e-learning can be defined in many different ways, reflecting different stakeholders and the complexity of the systems and processes used in higher education. These different conceptions of quality can be mutually contradictory and, while politically significant, may also be beyond the direct control or influence of institutional…

Sweden has a high level of student influence. At Lund University, students are not viewed as counterparts but partners in the university's activities. Lund University has carried out Student Satisfaction Surveys (barometers) since the 1990s and an overview has shown that an evaluation culture has grown during the past decade. It is, however, time…

To ensure optimal standards for AAFCS program accreditation, the Council for Accreditation (CFA) conducted a review and revision of the "2001 AAFCS Standards for Accreditation." The CFA took a three-pronged approach including (a) a review of academic accreditations that had relationships to the FCS disciplines, (b) concept, content, and process…

In the author's position as director of institutional effectiveness and currently as a department assessment chair, he relates that he has found it useful to use an analogy between flossing one's teeth and instituting assessment. There are more similarities between flossing and assessment than one might imagine. In this article, the author…

The origins of institutional effectiveness are traced, its evolution within community colleges is described, the use of the term "institutional effectiveness" is analyzed, and a practical, operational definition of the term is presented. The author hopes that this definition and the discussion in this article prove useful to community college…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

Policymakers, administrators, and institutional researchers should recognize the critical stakeholders in the area of institutional effectiveness at the community college, their differences in perceptions about institutional effectiveness, and ways to negotiate these differences in perception. This article identifies the different stakeholders in…

Smaller universities may produce research which is on a par with larger, elite establishments. This is confirmed by a recently developed mathematical model, supported by data from British and French higher education research-evaluation exercises. The detailed nature of the UK system, in particular, allows quantification of the notion of critical…

In contrast to the long-standing history of assessment in secular higher education, religious institutions have not been at the cutting edge of assessment, evaluation, and research. However, external pressures on institutions have led to a self-examined life, use of reliable indicators of institutional performance, and development of comprehensive…