Given the crucial role that teacher education programmes play in developing teacher-students' assessment literacy, this study investigates all the course syllabi (n = 278) in primary and secondary-school teacher education programmes offered by three universities in Norway. This study aimed at identifying: (1) the assessment patterns, (2) the…

Cross institutional benchmarking provides the opportunity to ensure comparability of standards by comparing learning outcomes and assessment practices, and acts as a catalyst for change and improved practice. The comparability of standards is crucial for the transparency and portability of qualifications as well as the assurance of quality student…

Programme evaluation is essential for quality assurance in education. In this paper, we describe our evaluation strategy for the first year of a new medical programme. Although we used multiple methods in the evaluation, the use of the focus group method was core. This paper reports our experiences of focus groups for this purpose. We describe the…

This paper critically reviews the empirical research on the use of rubrics at the post-secondary level, identifies gaps in the literature and proposes areas in need of research. Studies of rubrics in higher education have been undertaken in a wide range of disciplines and for multiple purposes, including increasing student achievement, improving…

There are three purposes for evaluation: evaluation for action to aid the decision making process, evaluation for understanding to further enhance enlightenment and evaluation for control to ensure compliance to standards. This article argues that the primary function of evaluation in the "Catherine Wheel" computer-based assessment (CBA)…

This article outlines a methodology for characterising features of programme-level assessment environments so that the relationship between features of the assessment environment and students' learning response can be studied. The methodology was developed through the detailed case study of nine undergraduate degree programmes: one in each of…

Drawing on an exploratory qualitative study, this article considers the link between business school teaching at graduate level and subsequent work behaviour and experiences of former students. It evaluates the student experience some time "after" graduation. The findings of the retrospective evaluation point to the value of classroom…

Describes the evaluation of a mentoring-based staff development project at the Hong Kong Polytechnic University entitled "Effective English Communication for Teaching and Research." Data from surveys, in-depth case studies of participants, and interviews demonstrate how multiple measures of program effectiveness offer a richer view of…

"Engineering Criteria 2000" (EC 2000), the recently revised set of accreditation criteria for engineering programs in the USA, places considerable stress on outcomes assessments. EC 2000 requires the assessment results to be used to identify program improvements and for such usage and the resulting improvements to be documented. While…

Examines quality assurance systems in higher education in general and of ISO 9000, a set of international quality standards, in particular. Reports on a survey of 23 institutions worldwide concerning implementation of quality systems and application of the ISO 9000 standards. Concludes that while institutions have found the quality assurance…

Performance measures are discussed for assessing organizational effectiveness in nonprofit organizations including institutions of higher education. With hundreds of possible measures, ratios, and data available, the nonprofit manager must select measures that portray the institution's condition and performance. A process and rationale for…

System-wide assessment in higher education can be influenced by political issues, which are in turn preoccupied with market forces and technological development. This generates a climate inimical to ethical quality and conflicts with academic work. If academic work is to make its best contribution to society, administration must move beyond…

A method of evaluating a new teacher education program using self-reflection on the part of students, faculty, and representatives of the educational system and the broader community is outlined. One such participatory evaluation effort is then assessed by examining some dilemmas that arose during the evaluation process. (MSE)

The process of developing program evaluation models for Florida International University's college of education is described. One lesson learned was that a combination of macro- and microlevel planning is necessary for purposeful evaluation. A grid to aid decision making is also presented. (Author/MSE)

Alongside increasing demand for faculty to do more teaching, research, and community service, there is increasing pressure to improve the quality of academic work. The relationship between quantity and quality of academic work is complex, and achieving higher quality requires that academics, administrators, and funding bodies have a better…