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Fulcher, Keston H.; Smith, Kristen L.; Sanchez, Elizabeth R. H.; Sanders, Courtney B. – Association for Institutional Research, 2017
Higher education insiders trumpet the use of results for improvement as the most important part of the assessment cycle. Yet, at the same time, we acknowledge the rarity of improvement, especially at a program level. What are some reasons the most important phase of assessment occurs so infrequently? To seek answers, we investigated the "Use…
Descriptors: Information Utilization, Higher Education, Program Evaluation, Program Improvement