Describe the role of an expert panel in setting priorities for evaluative work. An expert panel with high credibility inside and outside the organization that is at arms length to both the organization and external stakeholders can bypass many communications filters and provide a distilled and clear reading of stakeholder concerns. (SLD)

Evaluation reports produced in the Canadian Department of National Defense have been subject to peer assessment since 1972, but the evaluation literature contains little evidence to support the practice. Peer assessments are used to ensure that standards have been met, to correct errors, and to gain insight from reviewers. (Author/SLD)

Presents definitions and purposes of delegation, accountability, and empowerment as parts of a system aimed at high performance. It explores how advanced program evaluation methods can make delegation and accountability more effective and empowerment less risky. (SLD)

In recent years, the European Commission has undertaken a number of initiatives to improve evaluation in the European Union. This article reviews these initiatives and focuses on the work of the Commission's evaluation study group. The future of evaluation in the Commission is discussed in the context of management of change. (SLD)

Five preparatory steps for the evaluation of community-based programs, described as "front-end" challenges, are discussed: (1) understanding the reasons for the evaluation; (2) securing resources; (3) establishing credibility and enthusiasm; (4) developing consensus about goals and objectives; and (5) observing and fine tuning the…

The instrumental utilization of evaluation findings to assist in the development of program policy is discussed, drawing examples from an innovative human service program/policy that involves multiple funding ministries and participating agencies. Evaluation practices that enhance utilization, including pre- and postevaluation activities, are…

Presents an algorithm for integrating evaluative concerns of cost effectiveness, equity, quality, and sustainability in program evaluation and offers suggestions for refining the system of measurement and analysis. (SLD)

Reflects on empowerment evaluation, the use of evaluation to foster improvement and self-determination. Empowerment evaluation uses quantitative and qualitative methods, and usually focuses on program evaluation. Discusses the growth in empowerment evaluation as a result of interest in participatory evaluation. (SLD)

Describes the authors' experiences in organizing bilingual evaluation case competitions for the National Capital Chapter of the Canadian Evaluation Society for three years. Competition structure, eligibility, judging, contestant recruiting, and preparing cases are outlined. (SLD)

Provides a synthesis of the literature pertaining to the principles and practices of performance measurement, auditing, evaluation, and reporting. Discusses how bringing these elements together in a performance management system can be achieved through refinement of strategic direction, reporting on key measures, and periodic, systematic…

Proposes a framework for characterizing evaluation approaches that consists of the following aspects: context, purpose and social role, phenomena of interest, procedural rules, methods of justification, and sanctions. Illustrates the framework through its application to the debate over the theory and practice of empowerment evaluation. (SLD)

Two articles present differing points of view on the evaluation of the development of a teacher education program. "Through the Looking Glass..." describes what happens when an evaluator becomes the evaluation client, and "Degrees of Strangeness" reports on the evaluator's findings and opinions. (SLD)

The presentation of case study research in this book is based on a disciplined, qualitative inquiry into a single case, rather than quantitative methodologies or case studies for instructional purposes. Practical suggestions are given for gathering and organizing data and for data interpretation and reporting. (SLD)

An innovative approach to delivering health care is being developed in several Ontario (Canada) communities. This report describes the initial framework for quality and evaluation for a comprehensive health organization (CHO). As CHOs become operational, there is great opportunity to develop a comprehensive approach to quality and evaluation. (SLD)

Factors that have shaped the practice of federal program evaluation in Canada are discussed, including accountability, federal policy issues, political actors, organizational structures, and political and governmental changes. A key issue is that of promise versus performance. (SLD)