Assessment has become increasingly integral to college and university accreditation. While formal assessment has become more of a responsibility for instructors as related to their individual classes and assignments, program assessment is also at the center of these conversations. However, few guidelines and resources are being shared with regard…

The purpose of this study was to revisit Coombs' suggestions for teaching the crisis communication course using service-learning as a framework. The author sought to assess the effectiveness of using this method in terms of the benefits to both students and the partnering organization and students' perceptions of whether they met the learning…