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Computers in Libraries

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Cichanowicz, Edana McCaffrey	1
Hoag, Tara J.	1
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Lee, Daniel R.	1

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Utah Article Delivery: A New Model for Consortial Resource Sharing.

Kochan, Carol A.; Lee, Daniel R. – Computers in Libraries, 1998

Describes the UTAD (Utah Article Delivery) Pilot Project, an innovative resource-sharing service that provides journal articles to the Utah higher education community, developed by the Utah Academic Library Consortium (UALC) in partnership with EBSCO Document Services. Highlights include goals, options considered, challenges, and evaluation. The…

Descriptors: Academic Libraries, Consortia, Cooperative Programs, Document Delivery

Going Prime Time with Live Chat Reference.

Hoag, Tara J.; Cichanowicz, Edana McCaffrey – Computers in Libraries, 2001

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

Descriptors: Computer Software Selection, Electronic Libraries, Electronic Mail, Library Collections