Reviews the question of program impacts and their measurement. Illustrates the hierarchical levels of program development to clarify which levels are most concerned with differing areas of evaluation and impact study. (JOW)

The author surveyed five continuing education or inservice agencies, ranging from postsecondary institutions to clinical facilities, providing educational opportunities to health care providers. She identified their problems in planning, implementation, and evaluation. Differences were assumed to be a matter of priority, not problem types. (CH)

This article provides an overview of the inception, development, and evaluation process of a program developed to enhance the educational opportunities provided by the Alexandria campus of Northern Virginia Community College to those over 55. (JOW)