This article describes the components of a program outcomes assessment model based on best practices that can be applied to improve the program review process in institutions of higher education.

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

This chapter examines community college baccalaureate programs and the controversy surrounding these programs. It also looks at models for the delivery of these baccalaureates, emphasizing their curricular focus in states and colleges across the nation. The chapter concludes with questions that should guide decision makers in enhancing student…

Describes the vocational education program evaluation model used in the Dallas County Community College District. Examines each phase (i.e., data collection, program analysis, and cross-comparisons of programs) of a process which concludes with a districtwide summative evaluation. Explains how the model can be used in single-campus colleges. (DMM)

Cites the need for professional development specialists to evaluate and report on the quality of their programs to assure continued funding. Discusses how to choose an evaluation model, organize for evaluation, and gives steps for implementation. (RT)

Describes an evaluation model which employs available data for curriculum evaluation; discusses three modes for its use; and reports on tests of the model. Its components are: enrollment characteristics, cost analysis, instructional conditions, student success, and utilization of instructional space. Tables illustrate the model. (MB)

A broad spectrum of ideas and practices that should enable colleges to reassess and/or develop strategies for relating to the public are included in this sourcebook. Topics include (1) a model for public relations that includes development and internal and external communication; (2) the necessity of the personal involvement of the chief executive…

The staff of a college is its single greatest resource, and its most significant capital investment. It is the collective manager of the college mission and purpose. As the purpose changes, so must the staff have opportunities to change and develop. This sourcebook presents selected approaches to staff development in community colleges. It…

Presents a case study of an assessment project designed to evaluate the Ford Foundation's Urban Partnership Program (UPP). Discusses UPP's assessment model and theory, and documents the project's yearly progress since its inception in 1992. Details UPP's goals and outcomes in assisting at-risk students. (EMH)

Provides a conceptual framework for categorizing variables and elements used in evaluating customized training programs and for the maintenance of records demonstrating the accountability of the programs. Suggests a model based on variables associated with the educational context, processes used to fill client needs, and outcomes of the program.…