Determining the worth and effectiveness of training used within a military environment is the same accountability responsibility that educational organizations, businesses, and social agencies are charged with for improving programs and services to society. The need for accountability implies the process of evaluation, particularly in governmental…

Human performance technology (HPT) models are compared. One model groups performance factors by their relation to the performer (internal or external). A second model categorizes factors by which organizational level has the most control over them (executive, managerial, or individual). A third model considers rational and emotional intelligences;…

Organizations value the business impact and benefits that accompany e-learning, such as workforce effectiveness, reduced training costs, and improved workforce retention (Taylor, 2001). However, although justifying the value of evaluation is clear, "e-learning evaluations often do not receive the priority that they deserve" (Tanquist, 2000, p. 1).…