Program evaluation is intended to systematically determine the merit and worth of a program. We broadly define "merit" and "worth" to include economic perspectives obtained through the analysis of the finances of a program--both the costs and the benefits. A study reported here addressed the cost and benefit of investing in an educational…

Ethical concerns are rising in the business world. With this in mind, training and performance improvement practitioners, especially during evaluation projects, should be aware of principles and codes of ethics, and their behaviors and decisions should reflect the standards recognized by members of the professional society. A study was conducted…

This article explores the use of an evaluation model of learning and development utilizing formative, summative, and confirmative steps, along with a framework for developing evaluation tools aligned with organizational change goals. A case study is presented in which formative, summative, and confirmative evaluations were used to assess materials…

Evaluation can be a complicated, time-consuming process. It is no wonder so many organizations resist doing it. In this article, the author outlines the steps in the evaluation process and presents sample questions in each step. The author also defines and exemplifies the components for a successful evaluation strategy.

Presents a multidimensional perspective to training transfer for performance professionals that concerns both task adaptability and worker autonomy. Offers principles for effective transfer as well as specific problems which must be solved to achieve the best results. Provides suggestions for evaluating training success. (AEF)

A persistent concern of those involved with planning, delivering, and evaluating training as well as of managers is whether training "works." Addressing that question, this paper proposes that training must be integrated into other aspects of the organization if it is to achieve lasting results. In other words, training must be viewed within its…

Research and practice in human performance technology (HPT) has recently accelerated the search for innovative approaches to supplement or replace traditional training interventions for improving organizational performance. This article examines a knowledge management framework built upon the theories and techniques of case-based reasoning (CBR)…