This first in a series of articles on an instructional development project management model discusses the role of the project manager, and outlines the phases of the model that is used to meet training needs. Highlights include project planning, instructional development (including creating the materials), and followup (including evaluation). (LRW)

Describes an operations audit as a means of reporting the effect of such interventions as training programs on organizational productivity; discusses the value of an accurate mission statement; describes an audit conducted to learn effects of management training programs at Lutheran General; and reviews steps and measurement techniques of…

Describes some of the salient issues and how they were dealt with during the development and delivery of a multilevel evaluation of a large human relations training program in a federal agency. Nine references are listed. (Author/LLS)

Provides worksheet that can be used to calculate the costs of a complete training intervention, a needs assessment, an evaluation of a specific program, media production, or job aids. Developed in response to the General Motors Great Job Aid Contest, this aid includes a glossary of terms. (LRW)

This article presents guidelines designed to assist instructional developers in improving their performance in workload estimates for prospective training development projects. Also provided is a description of an instructional systems development model for estimating, which includes front end analysis, design, implementation, and evaluation. (LRW)

This final article in a series on identification of cost/benefits data, formulation of models, and data collection discusses use of cost/benefits analysis results. The following issues are addressed: how to be prepared for study objections; how to increase understanding of your study; and viewing cost/benefit analysis as an iterative activity.…

Discusses the evaluation of workshops and conferences and presents an application of Kirkpatrick's four-stage evaluation model, an accepted model for measuring performance and instructional interventions. Highlights include presurveys and postsurveys; participant reaction forms during the meetings; and assessing previous participants. (10…

Describes and evaluates the computerized training information system in use at New England Telephone Company. The system consists of a set of training records stored in four databases which can be used for summarizing and forecasting training course information. (JJD)

Traces the history of military efforts to systematize the design, development, installation, and operational training for a weapons system and discusses the current status of criterion referenced instruction in Army training programs. Steps being taken to remedy identified problems are described. (MER)

Describes how two methodologies for analyzing and improving performance--performance engineering and organization mapping--were used in a case study involving the purchasing department of an electric utility. Highlights include the establishment of a model of the desired results, measuring existing performance, and the designing of an improvement…

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

Describes a process model that can be used for performance technology and discusses differences between it and an instructional technology process model. Five basic steps are examined: needs assessment/analysis; design; development; implementation; and evaluation. An instructional technology/performance technology process comparison matrix is also…

Description of study to determine the impact of management training on student performance focuses on the need for proper evaluation. Pre- and posttraining evaluative tools for rating managers are described, differences in ratings are analyzed, and implications for evaluating management training on interpersonal skills are discussed. (LRW)

Describes the results of a five-year research effort directed at modifying the cognitive and affective learning strategies of military personnel involved in technical training through the Air Force Advanced Instructional System (AIS), focusing upon the modification of learners' strategies for self-control and self-management. An 18-item reference…

Briefly describes the evolution of postsecondary military education programs, focusing on certain quality control problems which reduce the effectiveness of the educational effort made by the Department of Defense. Implementation of a market-oriented response to the quality control problem is proposed as a route to program improvement. (Author/JL)