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Peer reviewedKenny, Richard F.; Schroeder, Eileen – RSR Reference Services Review, 1992
This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for…
Descriptors: College Libraries, Databases, Higher Education, Library Instruction
