Describes Maryknoll College's supervisory training system that used behavior modeling to teach supervisors how to manage critical situations with subordinates. Discusses behavior modeling, discoveries made during program implementation, program evaluation, and results of a participant's reaction survey. (CT)

Describes the human resources department at West Virginia University. Discusses the training needs assessment project, formation of an advisory committee, targets for training, budget restrictions, department faculty and staff, faculty attitudes about the program, training sites, use of video-based simulation, and how the program is currently…

The authors present a step-by-step approach to a phased-in career development model to help develop, restructure, evaluate, and implement a program. Steps include: examine existing practices; sell top management; communicate corporate philosophy; integrate the program; design workshops; and evaluate. (CT)

Focuses on potential values (for example, saving time and money and presenting high quality materials) of using packaged courses or programs for training. Examines some objections to prepackaged materials. Offers planning and decision-making suggestions for choosing suitable materials. Proposes questions for evaluating commercial programs. (CSS)