This study introduces a critical issue in the practicality of training programs, not only in Saudi Arabia, but also in other developing countries where billions of dollars are spent on training human resources without evaluation of these programs on workplace practice and organization development. This study investigates barriers encountered in…

This article provides a critical perspective on the increasing involvement of young people in participatory evaluation as well as identifies the factors to consider when designing a youth-led evaluation project. Through this avenue, young people will increase their participation in organizational development and community change. Youth-led…

Purpose: This paper aims to examine the importance of new employee orientation (NEO) programs, the quality of typical NEOs, and how to improve NEOs. Design/methodology/approach: The paper provides a viewpoint of the importance of new employee orientation programs, the quality of typical NEOs, and how to improve NEOs. Findings: Although western…

Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…

Reviews the initial management development component of an organizational change strategy to "Make General Management Work." Evaluates the success of the workshop in linking management and organizational development. (JOW)

Objective: Organizational learning, underpinned by evidence-based health care, and greater user involvement in planning and delivery were key objectives of the NHS Plan. Evaluation, and specifically participatory evaluation, offers the potential to address these elements of the NHS modernization agenda. We discuss the strengths and limitations of…

The Cumberland Valley Girl Scout Council is funded primarily by the United Way of Middle Tennessee. Approximately 5 years ago, the United Way of Middle Tennessee adopted an "outcome-based investment model" whereby agencies receive funding based on their ability to specify and monitor program outcomes based on genuine client and community…

Having worked for several years with three Wisconsin school districts, the author describes the metaplan that emerged for developing districtwide improvement plans. He presents a completed plan to clarify the process. The participating school districts welcome inquiries. (Author/TE)

Colleges and universities that have begun transformational changes are seeing strong, positive results, including better service to students, faster completion of transactions, more accurate and timely information, and reduction in administrative personnel. Three elements are common to the approaches taken to institutional transformation:…

The change process was examined in a community college in which there was evidence of events precipitating change, including leadership succession, new management/governance structures, proposed cultural shifts, and a period of rapid growth. The case illustrates that not all organizational change is positive, and that those promoting change should…

Recent experiences of manufacturing and commercial service industries provide insights to college facilities managers for combining downsizing with quality improvement. The Service Excellence Model emphasizes creation of shared responsibility, focus on core service processes, empowerment of cross-functional process-improvement teams, performance…

COPE (Client-Oriented, Provider-Efficient) methodology, a self-assessment tool that has been used in 35 countries around the world, was used to improve the quality of care in family planning clinics in Kenya. COPE involves a process that legitimately invests power with providers and clinic-level staff. It gives providers more control over their…

An external evaluation of the Small College Consortium (SCC) was designed to evaluate and make recommendations for linkages between the delivery of technical assistance services and progress toward institutional development. The case study component of the SCC evaluation for 1978 was undertaken as two separate but complementary analyses. The two…

This publication shows step-by-step how trainers may use self-organized learning (SOL) to achieve real and lasting change within an organization at all levels. Each of the eight chapters begins with an "agenda board" outlining the contents and ends with a section featuring suggested activities for developing the skills. An introduction…

This guide is the second in a series of guidelines designed to be a framework for positive action at the school site and in the classroom through the High Schools That Work (HSTW) program, an effort to raise the achievement of career-bound students. It focuses on site-tested ways to organize new teams and rejuvenate existing teams. It recommends a…