Explains and differentiates among several types of needs assessment, recommends one type, the external needs assessment, and presents the steps for implementing this and other types of needs assessments. (Author/CHC)

This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

This book details a step-by-step procedure for setting up effective on-the-job training (OJT) programs in actual work settings. The book contains 11 chapters grouped into 3 parts. Part 1, which is devoted to meeting the demand for employee expertise, consists of a chapter explaining how the need for effective and efficient development of employee…

This guidebook is intended to help state literacy leaders evaluate their states' progress in implementing five key strategies for establishing an integrated literacy system. Chapters are devoted to each of the following strategies: determine the dimensions of the literacy problem, set priorities and performance expectations, create quality…

This guidebook presents a systems approach to planning, implementing, and evaluating mainstream programs for special needs learners in vocational education. (The guidebook itself models this system.) It is divided into four sections and numerous subsections (components) in this order: (1) Introduction (to mainstreaming, and the approach), (2)…

This training journal, a product of the Career Information Delivery Systems (CIDS) Project, is designed to provide trainers with the necessary training delivery skills needed to create effective adult learning experiences. Addressed in the individual units of the journal are the following topics: basic elements of training experiences (content and…

Properly conceived and implemented new initiatives are essential to improving schools and communities. Such new initiatives usually are pursued as projects, pilots, or demonstrations, with temporary funding and staffing. When the funding ends, more often than not much of what has been developed disappears. Sometimes this is appropriate (e.g., when…

This report, which is written for curriculum managers, student services managers, and learning support managers in further education (FE) colleges throughout the United Kingdom, summarizes and examines the results of a study in which eight FE colleges worked with the Further Education Development Agency to evaluate different approaches to learning…