Student satisfaction is a key performance indicator in evaluating any degree program's performance. In light of the vast difference between online and traditional degree programs, factors that may significantly affect student satisfaction and thus contribute to the success of online degree programs still need to be explored. Previous literature on…

When our students told us they wanted our faculty and staff to practice the leadership competencies that we were outlining in our university's leadership competency model, we decided to take on the challenge. Based on principles of effective leadership development, the College of Business and Office of Human Resources created and continue to…

Purpose: Higher education institutions are required to evaluate program quality through cyclical program review processes. Despite often being considered the "gold standard" of academic review, there persists dissatisfaction with the lack of integration of program review findings into other planning processes, such as budgeting,…

Mentoring and coaching are primarily intended to develop "mentees," net of any benefits for mentors. This paper details the construction of a mentor-coaching model to develop leadership capability in Higher Education Academy Fellowship program mentors at an Australian university. We elaborate developmental benefits for mentors of an…

Educational developers need to assess the work of their Centres, from program participation and impact to underlying organizational processes. Various frameworks exist, but developers may feel unsure how to get started. We developed a planning model that offers a structured, systematic approach for developing comprehensive assessment systems that…

Sociology faculty are accountable to multiple stakeholders to demonstrate that our academic programs are effective and that students are learning. Despite the ubiquity of mandated program review practices, which often include the assessment of student learning, research is lacking on the extent to which these efforts lead to improvements in…

This study aims to adapt and extend the DeLone and McLean Information System (IS) success model in the context of an online English as a Foreign Language (EFL) higher education foundation program. The objective is to enhance teaching, learning, and knowledge-sharing experiences within a virtual community of practice (vCoP). The research involved…

Since the inception of the guided pathways model in 2015, most related research has focused on the interconnecting processes and practices that lead to student persistence and completion. While the processes and practices are the basis of the model, scholars acknowledge that the model's human capital and change management components are just as…

This article presents a proposal to analyze student perceptions, through a mathematical model, using a previously designed and validated questionnaire. This approach attempts to describe and explain the different positions and interpretations which inhabit students regarding the notion of professorial quality. For this, a question that sums up the…

Community-campus engagement (CCE) offers transformative opportunities for collaborative knowledge creation. Over the last few decades, thoughtful energy has gone into identifying the parts of a CCE and then developing tools to study these parts, with discrete focus on community groups, students, and faculty. Bringing a complexity science approach…

We propose a '1-to-1' accompaniment and teaching development model emerging from the analysis and reflection of professional experience at a Teaching and Learning Center in a Chilean university. We highlight the relevance of the bond between professor and adviser and the establishment of a horizontal relationship, where both work collaboratively…

Faculty are assuming greater responsibility for assessment of educational programs, which may be a new and daunting role. Therefore, faculty need to develop expertise and skills to do these assessments meaningfully. The overall purpose of this article is to provide faculty a program assessment resource. Assessments are conducted for accountability…

Universities should conduct research and provide services to the society in their environment. In this article, the relational leadership model was used to evaluate a University-Community partnership in a semi-rural context in South Africa. The relational leadership model is an aspirational model supporting a healthy, ethical, and effective group.…

As the skills and competencies needed by Information Systems (IS) undergraduates continues to grow, various IS professional societies have developed recommendations which are updated on a periodic basis. These recommendations known as 'model curricula' are a guide for faculty and institutions to consider when developing or evaluating the…

Managing health and well-being issues can be challenging for college students. Alternative supports, such as online programs, have been identified as cost-effective and efficient methods of providing inclusive support to college students, removing numerous barriers to health and well-being promotion. The article summarized a novel, evidence-based…