Purpose: Using a descriptive case study approach, this paper aims to validate academic librarians' perceptions that they are marginalized by faculty during academic program reviews, and recommends ways for the two groups to collaborate more effectively to make program reviews more meaningful. Design/methodology/approach: The paper describes a case…

In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

Studies about diversity initiatives in academic libraries have primarily focused on large research libraries. But what kinds of diversity work occur at smaller libraries? This study examines the status of diversity initiatives, especially those aimed at students, at national liberal arts college libraries. Results from a survey of library…

The Personal Librarian for Aboriginal Students (PLAS) program at the University of Alberta (UofA) is a creative outgrowth of the growing Personal Librarian programs in academic libraries, in which a student is partnered with an individual librarian for the academic year. In the case of the UofA's PLAS program, first-year undergraduate students who…

The online environment presents a unique challenge to higher education. Shifting from the face-to-face format to online not only involves rethinking course design, but requires careful consideration of when and how to teach students, how to find and evaluate information needed to successfully complete coursework. One solution is faculty teaming…

University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…

Purpose: The purpose of this paper is to find out whether LibQUAL+[TM]can account for student loyalty to the library of an institution of higher education. LibQUAL+[TM] is a marketing tool that is used to measure perceived service quality of libraries, and the present analysis aims at validating this service quality instrument within a more…

In order to increase the benefits that the student receives from bibliographic instruction, many community college libraries are incorporating the Information Literacy Competency Standards for Higher Education of the Association of College and Research Libraries (ACRL) into their BI programs. In order to take full advantage of the Competency…

The term "institutional effectiveness" was developed in response to accreditation, and this emphasizes the large extent to which accreditation drives institutional effectiveness efforts on community college campuses. There are two general types of accreditation. "Institutional accreditation" is the process by which institutions of higher education…

An evaluation of the reference referral program at the University of California Library at Santa Barbara was conducted by a committee of the Librarians Association of the University (LAVC). This committee designed a referral form, a plan for its use, and a methodology for evaluating the program. Conclusions are complex and raise more questions…

An evaluation study of the computerized information services at the University of London is described in terms of successes and setbacks of the project; reactions of users, information officers, librarians and computer staff to the study; and conflicts which arose during implementation. (Author/KP)

The principal service offered was a manual current awareness service, based on scanning primary and abstracting journals. Evaluation was by feedback slips for each reference, and by questionnaire at the end of the experiment. General observations on place and value of such a service in a university library are included. (6 references) (Author/SJ)

Cornell University Libraries maintains one central technical services processing department which processes all material for endowed division libraries. It is divided into four functional departments: acquisitions, serials, cataloging, and catalog maintenance. This report is concerned with the latter two functions. The present manual system of…

Temple University began use of the Ohio College Library Center (OCLC) system in January 1972. Implementation involved the development of detailed processing operation procedures. A comparison of manual and automated procedures at Temple illustrated the difficulties of changing from one system to the other and of the automated system itself.…

In 1961 the Ohio State University Libraries (OSUL) established an internship program that is fairly unique in academic librarianship. An analysis of the program was made by sending questionnaires to former interns and the two personnel librarians who had worked with the program. (Author/JB)