In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

As community colleges continue to face challenges in serving an ever-changing student population and a wave of presidential retirements, the next generation of senior community college leaders is surfacing. To prepare these top-level administrators, doctoral-level community college leadership (CCL) programs often serve as a viable mechanism for…

This study examined the impact of a newly created Academic Advising Professional Development (AAPD) online program focused on the three major components of the "Concept of Academic Advising" for new and experienced advisors. The four-unit training, created in Blackboard, was designed to educate advisors on the meaning and application of…

As the largest sector of higher education in the US, community colleges serve a critical role in helping many students pursue and achieve their educational goals. Most community college districts are led by a team that includes a governing board of trustees and a lead administrator (often called a superintendent, president, or chancellor) who…

The statewide program review process for Illinois community colleges required by the Illinois Community College Board (ICCB) is scheduled on a five-year cycle, however, the value of program review is lost without regular opportunities for engagement and reflection on what has been learned through the process (Eggleston, 2020). Furthermore, one of…

The robust body of literature on the benefits of tutoring services clearly indicates a strong correlation between tutoring and student success. The students who most need tutoring, however, are least likely to utilize it. Because of this challenge, a writing center serving a medium-sized Midwestern community college explored how implementing…

In this chapter, we draw on the data collected during our evaluations of six TAACCCT grants to describe the challenges, successes, and transformative effect of adopting a developmental evaluation approach for community college programs.

Postsecondary institutions, and particularly community colleges, are positioned well to train more and more of the nation's entry- and middle-skill workers. The New World of Work (NWoW), a program that promoted teaching and learning soft skills, was designed in 2012 and operated briefly in over 75 community colleges in California. The program…

CCRC recently conducted two major studies to shed light on the feasibility of implementing guided pathways reforms at scale and on the association between implementation and improvements in student outcomes. The first is an evaluation of the AACC Pathways Project, which involved 30 colleges from around the country that were committed to making…

Teaching-focused professional development (PD) programs offered at institutions of higher education (IHEs) are uniquely positioned to be levers of change that improve the quality of undergraduate science, technology, engineering, and mathematics (STEM) education in ways that broaden participation in STEM education, workforce development, and…

This dissertation conducts an evaluative case study on a community college's Career-Technical Education (CTE) Cultural Resource Management (CRM) technical certificate program to bridge the CRM workforce gap. The study assesses the program's design and development quality by aligning the program theory with stakeholders' needs, including…

Adjuncts continue to be an integral part of higher education; however, they are rarely onboarded at higher education institutions. Onboarding involves systematically introducing a new employee to an organization's values, processes, and procedures. For adjuncts, they also need formalized training in pedagogy. Without onboarding adjuncts, higher…

We evaluate whether the Bennett Hypothesis applies to local-level, single-institution promise programs and account for whether colleges have the authority to raise tuition, versus an external entity holding such authority. Using a sample of 29 community colleges affected by promise programs, we analyze changes in tuition across years 2001-02 to…

This article reports on four synthesis findings from the Credentials to Careers (C2C) initiative -- a consortium of seven community colleges working to create and implement innovative programs to train or retrain unemployed and displaced workers for STEM, advanced manufacturing and health-care-related careers. These are 1) collaborating with…

Many institutions of higher education offer research opportunities for undergraduates, but community college students often do not get to benefit from this high-impact educational practice. There are several reasons for this problem, including that community college faculty and students have limited time availability for research and the mission…