Purpose: The purpose of this paper is to show that most small business owner-managers are technically competent in their area of business activity however they do not always have equal managerial competence. For example, deficiency in human resource management competence may lead to difficulties in attracting, retaining or leading staff. These…

Findings are reported of a process evaluation of the Automated Performance Tracking and Productivity Improvement Project, a project developed to enhance the productivity and efficiency of child protective services (CPS) staff and to enable Region 10 of the Texas Department of Human Services to better meet federal and state performance guidelines.…

A research study examined what competence-based management training (CBMT) is, how organizations are using it and why, and what impact it has had. It drew on evidence from a survey and case studies conducted among large employers in Britain (United Kingdom). General findings from 377 respondents indicated that the use of competencies was…

A pilot action learning set was established in late September 2002, with the objective to develop a model of action learning appropriate for R&D managers. This initiative was one of a number of responses to a request for training and support by a small group of R&D managers who were based in non-teaching acute and primary care NHS trusts.…

This paper describes a training management system developed by the Center for Development of Social Services. It is a set of practical, systematic procedures designed to manage and evaluate training programs. It is a complete model that meets the necessary criteria for competency-based training system. The system integrates the complex procedures…

Distance education has been at the forefront of forging unique partnerships to facilitate learning. The purpose of this case study was to describe a business-education collaboration between General Nutrition Corporation, Inc. and the University of Florida, involving a series of online courses in introductory nutrition. Utilizing a competency-based…

The Montgomery County, Maryland school district has a five-year plan to develop and install revised instructional systems in four major subjects. The components of the instructional system are: performance objectives for pupils, appropriate student placement based on performance, instructional guides for teachers, assessment tasks, and pupil…

This book, which focuses on actual practitioners' experiences, outlines a systematic approach to improving individual workers' performance as part of an overall strategy for organizational change. Frameworks are provided for conceptualizing and implementing exemplary training practices. In addition, steps in achieving the practices and pitfalls to…

Designed to provide pre- and inservice vocational education administrators with background information and hands-on experiences for acquiring the skills necessary to direct a program evaluation, this competency-based learning module contains an introduction and four sequential learning experiences. Each learning experience consists of an overview,…

Designed to provide pre- and inservice vocational education administrators with the skills necessary to guide the development and improvement of instruction, this competency-based learning module consists of an introduction and three sequential learning experiences. Each learning experience contains an overview, required and optional learning…

Designed to provide pre- and inservice administrators with the skills necessary to select appropriate program development and implementation, and monitor and evaluate their success, this competency-based learning module consists of an introduction and four sequential learning experiences. Each learning experience contains an overview, required and…

Designed to provide pre- and inservice vocational education administrators with the skills necessary to establish and/or facilitate implementation of a staff development program, this competency-based learning module consists of an introduction and three sequential learning experiences. Each learning experience contains an overview, required and…

This publication is designed to help adult education administrators think reflectively about their programs, identify areas of strengths and areas of improvement for themselves and for their programs, and plan and implement strategies that enhance the overall quality of their programs. The guide identifies a set of 17 recognized skills and…