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Download full textCivil Service Commission, Washington, DC. Bureau of Training. – 1971
This paper describes an approach which can be used by the agency training specialist to assess the effectiveness of many internally developed and conducted training courses. It offers a conceptual framework for evaluation, the essential steps in developing training objectives, an in-course training evaluation process, and a description of the…
Descriptors: Administrator Guides, Conceptual Schemes, Data Collection, Evaluation Methods
Munoz, Maria D.; Munoz, Marco A. – 2000
Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…
Descriptors: Accountability, Adult Education, Cost Effectiveness, Data Collection
