Post-secondary institutions are required to complete a variety of quality assurance activities including external program review, a process of inviting external reviewers from outside the institution to provide constructive feedback on all aspects of an academic program. While external program reviews have been completed for decades, there has…

Through its program review process, the Illinois Community College Board (ICCB) coordinates a statewide system of review of programs of study provided by community colleges in Illinois. The intent of this review process is to support colleges in making campus-level planning and decision-making related to the quality, cost effectiveness,…

Internationalisation has transformed into mainstream strategy in higher education and is increasingly seen as adding value to the life of universities through improving its quality. But how do we assess the quality of internationalisation? This article evaluates a pilot project that aimed to qualitatively assess the internationalisation of…

Knowledge management (KM) and data-driven decision making (DDDM) are terms that are used with more frequency in teacher education. Although accreditation expectations and the increased focus on accountability have pushed these ideas to the forefront, the tools that support them are still not robust. Electronic portfolio assessment has been one…

The criteria and procedures by which accrediting and state approval agencies are evaluated were assessed to determine how well they identify the agencies that can be relied on to make sound judgments of educational quality. The detailed examination of the content of the staff reports, the judgments of the relative importance of specific agency…

A Peace Corps evaluator describes ways of improving utilization of evaluation results. Focus is on structural/organizational changes to facilitate knowledge and researcher use. Methods for use within and outside agencies; agency decision makers as end users; and the importance of context, as opposed to philosophy or methodology, are discussed.…

This book contains 24 essays addressing higher education evaluation and published in the International Journal of Institutional Management in Higher Education between 1979 and 1986. They are as follows: "The Evaluation of Higher Education: An Introductory Note" (Maurice Kogan); "Allocation of Public Funds on Instructional Performance/Quality…

Purposes for academic program review and diverse institutional approaches to college program review are considered, along with possible outcomes and ways to improve program review. Attention is directed to program review practices at 30 representatives institutions. As background, predominant types of program review over the past 15 years levels…

Discusses major obstacles to excellence in community colleges: failure to develop adequate means for systematic, periodic, performance appraisal; failure to evaluate individual courses and programs periodically and systematically; failure to commit adequate time and resources to continued personnel development; lack of an adequate decision-making…

The project described in this report was conducted to identify what information about program characteristics was considered most useful by administrators in Florida's community college system in making decisions about program quality and to produce profiles of program characteristics to facilitate the decision-making process. Chapter I contains…

Problems, issues, and options related to the design and implementation phase of an academic program review process are considered. Directed toward administrators and other nonexpert participants in program review, the analysis is intended to assist in the decision of what kind of review is needed, how it might be carried out, and how results might…

This collection of papers highlights topics relating to leadership in higher education. After a "Foreword" (Dean L. Hubbard) and "Introduction" (Allan M. Hoffman and Randal W. Summers), the 12 chapters are: (1) "Organizational Structure, Management, and Leadership for the Future" (Richard Alfred and Scott Rosevear); (2) "The Practitioner's…

A nationwide longitudinal study was undertaken by the Higher Education Research Institute in Los Angeles to study the impact of Exxon Education Foundation's Resource Allocation Management Program on the 49 institutions receiving grants under the program. The focus was the behavioral consequences of management changes for administrators, staff, and…

A taxonomy of potential values conflicts in evaluations is presented. Basis is the distinction of types of conflict (aims vs. means conflicts; qualitative vs. quantitative conflicts). Six areas of values are discussed: the ethical, methodical, social and interactive, legal, economic, and personal values. The taxonomy of conflicts between these…