The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

Local assessment systems are being marketed as formative, benchmark, predictive, and a host of other terms. Many so-called formative assessments are not at all similar to the types of assessments and strategies studied by Black and Wiliam (1998) but instead are interim assessments. In this article, we clarify the definition and uses of interim…

This practical guide to outcomes-based assessment in student affairs is designed to help readers meet the growing demand for accountability and for demonstrating student learning. The authors offer a framework for implementing the assessment of student learning and development and pragmatic advice on the strategies most appropriate for the…

Use and misuse of evaluation results are discussed. Variations in evaluation definitions, entity used, nature of the user, time and place of evaluation use, personal factor, basic premises of utilization-focused evaluation, misutilization, and method and rationales for use are discussed. A case example with a federal program is outlined. (TJH)

Fostering self-determination is the defining focus of empowerment evaluation, but this type of evaluation overlaps participatory, collaborative, stakeholder-involving, and utilization-focused approaches to evaluation. It becomes critical to distinguish empowerment evaluation from other approaches as the field debates its boundaries and…

Utilization should be defined according to the evaluation approach used and the purposes established for it. By developing a matrix that includes the dimensions of utilization and the various evaluation approaches, it is possible to plan and conduct evaluations that increase the likelihood of the desired type of utilization. (Author/LC)

The author discusses several dimensions of evaluation utilization in educational settings as a step toward clarifying the meaning of the term. Definitions of evaluation and utilization are offered, distinctions are made between use and utilization, and the processes necessary for determining if an evaluation use is a true utilization are outlined.…

Evaluation utilization/use is discussed with the concept of user rationality (including examples where the rational use of evaluation results may be unclear or may be nonuse). A current project focuses on studying the process of evaluation information use and on validating a theory of use. (Author/LC)

A good formative evaluator, who helps programs become as effective as possible, behaves remarkably like a good personal coach. Nine ways in which a formative evaluator can help a program manager are listed, and implications for practicing evaluators and the evaluation profession are detailed. (SLD)

This document contains four papers from a symposium on cost analysis, evaluation, and feedback in human resource development. "Training Evaluation with 360-Degree Feedback" (Froukje A. Jellema) reports on a quasi-experimental study that examined the effectiveness of 360-degree feedback in evaluating the training received by nurses in a…

This guide, which is intended for volunteer literacy programs in Alberta, Canada, details a four-step process for evaluating volunteer literacy programs and using evaluation results for program development. The guide begins with an introduction, underlying principles and assumptions, and a glossary. Sections 1-4 detail the steps of the process,…

This book presents systematic guidelines and practical tools to assist adult and continuing education program coordinators in planning and conducting successful program evaluations. Chapters 1-3 explain how to accomplish the following tasks: (1) assess their existing experience and familiarity with evaluation concepts and procedures; (2) identify…

This manual, which is intended for practitioners involved in the Asia and the Pacific Programme of Education for All, explains the basic concepts and procedures involved in monitoring and evaluating literacy and continuing education programs. The following are among the topics discussed in the manual's eight chapters: (1) understanding monitoring…

This document, which draws heavily on lessons learned during 11 years of the Southern Regional Education Board's High Schools That Work initiative, is intended to help state leaders review their existing system for assessing accountability in vocational education or plan such a system. The document begins with a discussion of the purpose of…

This book, which is intended for adult educators and human resource developers, presents guidelines for assessing adult learning. The following are among the topics covered in the book's eight chapters: (1) basic principles of informal assessment (relationship between learning and assessment activities; sequencing learning and assessment…