This study was conducted to determine the effectiveness of a soft skills employee training program. We examined willingness to learn and delivery methods (face-to-face vs. online) and their associations with the training outcomes in terms of learning and behavioral change. Results showed that neither participants' willingness to learn nor delivery…

There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

This evaluation study examined the effectiveness, efficiency, and impact of the statewide master plan for professional development (PD Master Plan) by investigating seven questions. With regard to effectiveness, (1) What was the level of implementation for the PD Master Plan, overall and by individual providers? (2) What were the impediments, if…

High-quality care in the earliest years of life has been shown to relate to positive developmental outcomes for children, including improved early academic skills, social-emotional competencies, and cognitive functioning. Unfortunately, the early care experiences of many children are not always high quality; rather, research suggests that…

This report summarizes the opinions, conclusions, and recommendations expressed by a review panel with regard to the performance of the United States Office of Education's 10 Technical Assistance Centers (TACs). Background information concerning the functions and major components of the TAC system and the methodology of the review is provided.…

The catalogue presents information on resources related to the systematic delivery of comprehensive service to children with special needs as mandated by P.L. 94-142, the Education for All Handicapped Children Act. Four aspects of service delivery are focused upon: interagency collaboration, personnel development, program evaluation, and…

A detailed report is given on the mechanics involved in conducting a successful bi-regional workshop for educators. The theme of the workshop was designed around two Research Within Reach (RWR) documents dealing with oral/written communications and secondary mathematics; however, papers and discussion generated by the workshop are not included in…

Key elements of a continuum of services for individuals with autism and other severe behavior disorders are described, focusing on development of a strong central organization; funding; staff recruitment, training, supervision, and evaluation; program evaluation; outreach parent training; home-based early intervention; vocational training;…

A working group composed of representatives from ten European countries and Nigeria was convened by the World Health Organization because of a recognition of the accelerating rate of change in the character and range of public health problems throughout the world. The program for the working group was designed to explore the major aspects of…

This document describes an organizational structure and processes for planning, coordinating and implementing staff development activities. It is meant as a guide or tool for individuals and agencies involved in professional development of school staffs. It is divided into six major sections: (1) definition of terms used in the document; (2)…

An instrument was developed to obtain data relevant to why minorities with developmental disabilities drop out of the service delivery system in Wisconsin. The questionnaire, after being pre-tested and revised, was sent to agencies, organizations, and schools, and to individuals with developmental disabilities who agreed to participate in the…

In this book a collection of articles report the results of several projects designed to adapt research findings into classroom practice through inservice education. In the first of four sections an introductory article discusses the concept of research adaptation as a tool for staff improvement. The second section is devoted to articles on using…

The Bilingual Mini-Head Start program which offers service to migrant children and their families over a 6,000 mile circuit using a totally paraprofessional teaching staff, consists of 6 components: instruction, staff training, parent and community involvement, materials development, relocating delivery system, and management. An interim…

This report provides descriptive data and analyses of information concerning Illinois public school gifted education programs, gathered via the fiscal year 1992 Gifted Education Program Evaluation Report. The report describes the student population, program type and content, staff training, and funding during school year 1991-92. Highlights of the…

This document presents results of an evaluation of Virginia's Department of Education's Training and Technical Assistance Centers (T/TACs), a statewide system of technical assistance which emphasizes collaboration in the planning and provision of services to children and youth with disabilities or at risk for school failure. Evaluation results are…