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Download full textAdvanced Technology, Inc., Reston, VA. – 1983
The purpose and direction of the Office of Student Financial Aid (OSFA) quality improvement program are described. The background and context for the Pell Grant quality control (QC) design study and the meaning of QC are reviewed. The general approach to quality improvement consists of the following elements: a strategic approach that enables OSFA…
Descriptors: Change Strategies, Delivery Systems, Error Patterns, Federal Aid
Advanced Technology, Inc., Reston, VA. – 1982
The objectives of the Pell Grant quality control (QC) system and the general definition of QC are considered. Attention is also directed to: the objectives of the Stage II Pell Grant QC system design and testing project, the approach used to develop the QC system, and the interface of the QC system and the Pell Grant delivery system. The…
Descriptors: Accountability, Delivery Systems, Eligibility, Error Patterns
Advanced Technology, Inc., Reston, VA. – 1983
The purpose and direction of the quality improvement program of the U.S. Department of Education's Office of Student Financial Aid (OSFA) are described. The improvement program was designed to develop a systematic approach to identify, measure, and correct errors in the student aid delivery system. Information is provided on the general approach…
Descriptors: Agency Role, Delivery Systems, Error Patterns, Evaluation Methods
