The value of a program can be understood as referring not only to outcomes, but also to how those outcomes compare to the types and amounts of resources expended to produce the outcomes. Major potential mistakes and biases in assessing the worth of resources consumed, as well as the value of outcomes produced, are explored. Most of these occur…

Recent methodological advances are described that enable the analyst to extract additional information from the data envelopment analysis (DEA) methodology, including goal programming to develop cross-efficiencies, cluster analysis, analysis of variance, and pooled cross section time-series analysis. Some shortcomings of DEA are discussed. (LMO)