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Andru, Peter; Botchkarev, Alexei – Journal of MultiDisciplinary Evaluation, 2011
Background: Return on investment (ROI) is one of the most popular evaluation metrics. ROI analysis (when applied correctly) is a powerful tool of evaluating existing information systems and making informed decisions on the acquisitions. However, practical use of the ROI is complicated by a number of uncertainties and controversies. The article…
Descriptors: Outcomes of Education, Information Systems, School Business Officials, Evaluation Methods