Graduate higher education coverage has expanded worldwide due to globalisation, the demand for more specialised human resources and online education, exacerbated by the COVID-19 pandemic. This article validates an evaluation model of academic service quality in graduate studies that integrates HiEduQual instruments with the Kano method for…

Communication to the lay audience is a critical skill in academia. To equip students with this skill, we developed a new workshop and assessment. Postgraduate students attended a 1.5-hour workshop taught by a communication expert to develop communication skills and deliver engaging presentations. They were then asked to develop a 10-minute podcast…

Assessing the quality of education is a vital stipulation for all graduate programs that aim to secure and bolster their current rank among similar programs. Program evaluation is usually carried out by parties not directly related to a program. In other words, outsiders evaluate programs. Insiders who have first-hand experiences and impressions…

Student voice related to assessment, particularly in graduate educational leadership preparation programs, can be a powerful source of data to inform program development and implementation. This case study explores student experience and attitude toward assessment in two graduate level educational leadership programs at a midwestern university in…

Although the high costs of implementing personnel development programs in enterprises and increasingly in universities as well are commonly accepted, the scientifically-grounded evaluation of a program's effectiveness is often neglected. The aim of this paper was to evaluate a personnel development program for academics at a German university…

Evaluations are practiced in political contexts, posing ethical dilemmas to evaluators. It is important, therefore, to prepare evaluation students for ethical decision-making in their future evaluative work. This study explores the use of scenario-based moral reasoning and ethical argumentation as an instructional strategy for teaching evaluation…

In this article we describe the Graduate Review and Improvement Process (GRIP), an innovative evaluation process that makes student input central, now beginning its fifth year of implementation at the University of Minnesota. We begin by contrasting GRIP with traditional graduate program review, and we then explain the conceptual underpinnings of…

In January 2014, I began working as an evaluator on an education reform project being implemented by faculty in science and engineering departments at my university. The core goals of the project were for participating faculty members to improve students' learning, engagement, and recruitment and retention in selected introductory-level courses…

Purpose: While the number of entrepreneurship education programmes offered around the world is on the rise, research into the assessment of entrepreneurship education programmes is still lacking. The purpose of this paper is to take the stance that entrepreneurship education has to focus on a set of transversal competences aimed at teaching…

Many academic libraries have actively sought to articulate their value to campus stakeholders for well over a decade, and this demonstration of utility has become even more necessary as college and university budgets are scrutinized and even imperiled. This article will examine the experience of several academic libraries that have sought multiple…

This chapter explores the importance of systematic evaluation of co-curricular activities directed at graduate- and professional- school students. Approaches to assessment and benefits of sound practice are presented along with the critical role that institutional researchers can play.

After explaining our experience with a flipped classroom model of learning, we argue that the approach brings to light the dramaturgical and mediatized aspects of learning experiences that favour a closer connection between recorded content and "live" presentation by the lecturer. We adopted the flipped classroom approach to learning and…

This issue of "Assessment Update" presents the following articles: (1) Lessons Learned: Graduate Student Assessment (Michael Cherry and Lesley Page); (2) Assessing the Assessor: A Response to Fulcher and Bashkov's "Do We Practice What We Preach? The Accountability of an Assessment Office" (Christine Robinson, John G. M.…

The dynamic and high-stakes nature of education and training requires reliance on evidence-based practices and policies to make decisions about technology adoption and implementation. In the report, "Science of Learning and Readiness (SoLaR) Recommendation Report: Science of Learning Practices for Distributed Online Environments"…

Service-Learning has evolved beyond simply asking to have students engage in community activities. Service-Learning has become an integral part of our educational system. Having the ability to judge the effectiveness of a service-learning project has become an important component in Higher Education. The purpose of this article is to provide a…