In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Problem-based learning focuses on small groups using authentic problems as a means to help participants obtain knowledge and problem-solving skills. This approach makes problem-based learning ideal for teaching lean manufacturing, which is driven by a culture of problem solving that values learning as one key output of manufacturing production.…

A study investigated the use of training needs assessment (TNA) by training and development practitioners in business and industry. It allowed for an assessment of both real TNA (practitioners' knowledge, observation, and experience) and ideal TNA (the literature and experts' opinions). A literature review focused on the concept of TNA,…

This handbook, which presents a design-based approach to training, leads training professionals through a process for developing employee training programs based on a behavioral digital approach. (The design approach is a scientific methodology built on three principles: the systematization, behaviorism, and quantification of training.) The…

A three-phase research project was conducted at Ventura College to design, implement, and evaluate a faculty development program. In the first phase, an eight-member program committee was established to define goals and set objectives for a curriculum for personal, organizational, and instructional development. The committee conducted a faculty…

This book contains 19 papers examining ways in which innovative organizations are using distance learning technology to maximize learning and meet business objectives. The following papers are included: "Preface" (Deborah A. Schreiber, Zane L. Berge); "Organizational Technology and Its Impact on Distance Training" (Deborah A.…