This study examined the use and perceived effectiveness of standards published by the Council for the Advancement of Standards in Higher Education in student affairs units at a community college in the Southwest. The available literature mainly addresses use of the CAS standards at four-year rather than two-year colleges. The study investigated…

There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

This study examined the application and perceived effectiveness of the Council for the Advancement of Standards (CAS) in a community college Student Affairs Division. The two research questions were as follows: (1) How does a Community College apply CAS standards? (2) What is the perceived effectiveness of applying those standards? A case study…

Recently in Ireland attention has been placed on the importance of parental involvement in early childhood care and education settings as seen in the Síolta Quality Standards and Aistear Curriculum Framework. Yet there is little Irish empirical evidence on parental involvement in childcare settings; on the involvement models being used, or on the…

The "Personnel Development Program to Improve Services and Results for Children with Disabilities" is authorized under Section 662 of the Individuals with Disabilities Education Act (IDEA) and is known as the Personnel Development Program (PDP). The PDP is administered by the U.S. Department of Education's (ED's) Office of Special…

Educational establishments are now legally bound to create inclusive learning environments. However, successful implementation will depend on changes in the culture and ethos of these institutions, as well as shifts in the attitudes and practices of staff. This article reports on the findings of an evaluation of staff development sessions led by…

The purpose of the study was to compare the practices used by HRD professionals to evaluate web-based and classroom-based training programs within seven Korean companies. This study used four components of evaluation to examine how HRD professionals evaluated web-based and classroom-based training programs in their organizations and compared the…

Background: This paper describes a portion of a larger evaluation project of a state hepatitis prevention program. Purpose: The study explored the suggestions of key informants related to the delivery of hepatitis services in the state. Methods: Researchers conducted key informant interviews lasting 30 to 45 minutes. Results: Important findings…

Interview with Thomas Guskey examines the benefits of staff development, presenting reasons for interest in the topic, advice for educators who want to trace the impact of staff development programs on participants and students, and the need for staff developers to identify some targets and monitor movement toward the targets. (SM)

Summarizes a study applying a focus interviewing technique to assist stakeholders with evaluating a 3-day staff-development training with monthly follow up sessions. Contrasts use of surveys and focus-group interviews as assessment tools. New information gained from focus groups helped the principal identify weaknesses in the staff-development…

The project reported on in this paper involved the implementation of systematic interpersonal skills training in empathy for the staff members of a community based, vocational development program developed to promote the career development of black youth. The design was to raise 12 black staff members level of skill functioning to an adequate…

Purpose: The purpose of this paper is to consider the extent to which the concept of the corporate university is emerging as a simple re-labelling of the functional training area or a key strategic platform in developing organisational competitive advantage. Design/methodology/approach: A case study approach was taken to provide an in-depth…

Until the recent introduction of a dynamic interview-based process, the International Development Research Centre (IDRC), a Canadian development research funding agency, faced a challenge: project completion reports (PCRs) were not being completed in a timely and quality manner. This is a common problem many organizations face in completing…

The study described in this issue of "Look at Even Start" evaluated the Staff Mentoring Sites program, a mentoring program provided as technical assistance in Even Start family literacy programs. Staff from five Even Start programs with successful family recruitment and retention records were selected as mentors. Requests for nominations…

This study evaluated the School-Based Staff Development (SBSD) pilot project of the Scarborough (Ontario) Board of Education. The evaluation is based on interviews with representatives of the eight elementary and four secondary schools participating in the project. Findings indicated that: (1) schools were extremely positive in their response to…