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Thompson, Kenneth R.; And Others – Journal of Management, 1981
Examined effects of Management by Objectives (MBO) on measures of quantity and quality of performance and satisfaction with the work and supervision among employees in a human services agency. The combined measure for quantity of performance and one of two quality measures showed significant improvement following implementation of MBO. (Author)
Descriptors: Counselors, Employee Attitudes, Human Services, Job Performance
Ladewig, Howard – 1983
Measurement of the organizational effectiveness of the Cooperative Extension Service (CES) could be enhanced by utilizing a multidimensional perspective in measuring outcomes of various organizational activities, particularly the Extension educational system of program development. Because multiple and conflicting environmental constraints, goals,…
Descriptors: Citizen Participation, Educational Objectives, Evaluation Criteria, Extension Agents