A complex tool, data envelopment analysis (DEA) was used to evaluate the relative efficiency of major academic research libraries that are members of the Association of Research Libraries (ARL). Results of a two-year base line study using traditional measures taken from 1995-96 ARL statistics are reported. (AEF)

A survey was conducted to determine if California public libraries and systems serving 150,000 or greater populations met certain audiovisual standards established by the American Library Association (ALA). Fourteen public libraries and 11 systems responded to questions covering the criteria. Half the public libraries and the majority of systems…

This paper presents guidelines and tools for action research in the school library which will help the librarian justify expenditures and personnel and evaluate and plan services. It shows how statistics can be turned into meaningful knowledge about what is currently being done in the library, how well it is being done, whether it should be done,…