A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…

This article describes two separate workshops offered to college faculty during the spring 1984 semester: one in online bibliographic searching, one in using computers to manage personal files of bibliographic references (examination of existing systems, types of software available). A telephone survey evaluation conducted 3 months after sessions…

In response to the institutional change, a Management Review and Analysis Program (MRAP) was conducted at the University of Massachusetts at Amherst Library during 1974-1975. The first two chapters of the report describe the library, its institutional setting, missions, and goals. The other nine chapters discuss issues, problems, and…