Examines results of a three-year survey by the St. Louis Public Library to measure benefits users derive from its services relative to costs of providing them; the ultimate goal was to develop and test a practical, conservative cost-benefit methodology. Cardholders surveyed were general users, business users, and teachers/caregivers. (AEF)

An information desk was added to the public services area of the Ward Edwards Library at Central Missouri State University as a pilot project. The project started at the beginning of the fall semester of 1988, and statistics were kept during the trial period to determine whether this added access point enhanced reference service. The desk was…

Composed of forms outlining specific activities funded by the Library Services and Construction Act (LSCA) in Texas, this annual report for fiscal year 1990 opens with summaries and fiscal breakdowns of programs funded by LSCA Titles I, II, and III. The remainder of the document contains project reports and system evaluation reports for: (1) Title…

Composed of forms outlining specific activities funded by the Library Services and Construction Act (LSCA), this annual report for FY 1989 opens with summaries and fiscal breakdowns programs funded by LSCA Titles I, II, and III. The remainder of the document contains project reports and system evaluation reports for: (1) Title I--Areas Without…

This report reflects the results of an evaluation of the coverage in the annual Public Library Statistics program, a joint federal-state information collection project. It is the first phase of a broader project of the Census Bureau and the National Center for Education Statistics (NCES) to evaluate the overall statistics available from the annual…

A local model for support of periodic academic program reviews by the Indiana Commission for Higher Education (ICHE) has developed and evolved at the Ball State University library. The process of devising a format to systematically report library holdings statistics to support program reviews and other collections development duties began in 1975;…

Explains videotex, discusses its usefulness in disseminating large quantities of information via computer, and describes the use of videotex at the Glaxo, Inc., library where it is used for a daily news service and newsletters. An evaluation of the videotex services is reported, including usage statistics and results of a library survey. (Contains…

This paper presents guidelines and tools for action research in the school library which will help the librarian justify expenditures and personnel and evaluate and plan services. It shows how statistics can be turned into meaningful knowledge about what is currently being done in the library, how well it is being done, whether it should be done,…

A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…

The Vermont General Assembly mandated an evaluation of the regional library program of the Vermont State Department of Libraries. To carry out this charge, the department initiated a 14-month review of the program with three components: an internal review of library service, use, and costs; public library input derived from a detailed survey and…

This booklet analyzes the fiscal year 1991 (FY91) adult literacy projects funded under the Library Services and Construction Act, Title VI, Library Literacy program (LSCA Title VI) and discusses major developments in the program. Section I discusses major developments taking place among LSCA Title VI projects and includes selected examples.…

The report presents the findings, analysis, and conclusions of the external evaluation of the effectiveness of Alberta Education Library Services conducted between September 1985 and March 1986 under the guidance of the Library Services Evaluation Steering Committee (Phase 2 of the evaluation and planning process initiated in 1985 to clarify the…