A number of education institutions and non-profit organizations seek to be responsive toward the stakeholders they serve. They engage in numerous organizational and evaluative processes to be perceived as responsive. They consider evaluating and improving responsiveness, important to their practice. Unfortunately, such efforts are often impeded…

This study examines a Wallace Foundation-sponsored initiative aimed at improving the financial management skills and practices of 25 Chicago afterschool providers through training and coaching. Two models for this professional development were provided and each produced long-lasting improvements. Moreover, organizations receiving the…

In 2012, the national non-profit Single Stop USA served more than 32,000 students across 17 community college sites in seven states. At each college, Single Stop acts as an integral partner in the college's efforts to meet the needs of students and their families. It helps introduce the provision of important services such as tax preparation,…

Program evaluation is recognized as an essential skill set for practitioners in service-related fields, such as education, nonprofit management, social work, and public health. Recently, the need for a public workforce trained in evaluation has increased and is driven primarily by our nation's emphasis on accountability during a time when…

This issue of "The Evaluation Exchange" describes new developments in evaluating advocacy and policy change efforts that attempt to inform or influence public policy at the local, state, or federal levels. Heather B. Weiss introduces the themes in this issue in "From the Director's Desk," examining how evaluation of advocacy…

This book, which is designed for trainers responsible for training other trainers, outlines and illustrates the principles of a program in which trainers are prepared to promote adult learning and change. Part 1: "Training That Respects the Learner," presents insights from popular education and a model for training trainers in the…

The Youth Development Initiative (YDI) was a 5-year, $4.3 million dollar project to strengthen the management and organizational capacities of nonprofit youth-serving organizations so they could better meet expanding demands for service in their communities. Ten youth-serving organizations in Fresno, California, and 10 in Los Angeles participated…

The return on investment (ROI) obtained by enterprises that invest in training was examined through case studies of seven Australian work organizations. The case study organizations included a government-owned transportation company, a privately owned company, a major nongovernmental charitable organization, a publicly listed corporation, and two…

This document is designed to help literacy practitioners and others establish health literacy programs to help learners in South Carolina develop the literacy skills needed to perform their role as health consumers and providers and maintain their own health and the health of those they love. The introduction defines literacy and health literacy,…

This document contains 14 papers that were developed for a 5-day international seminar-workshop at which representatives of multilateral agencies, governments, nongovernmental organizations (NGOs), women's organizations, feminist groups, and universities discussed gender issues in monitoring and evaluation of adult education. The following papers…